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mbonafide

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  1. i am happy to report that i went to Rick Hendrick Chevy here in Naples Florida after the selling dealer (not Hendrick) wasted my time with two failed attempts to address the vibration problem. Hendrick Chevy service manager greeted me and discussed the issues that he has seen in the past and they are exactly what is reported here. He gave me a new 2016 silverado loaner and sent me on my way. They road force balanced tires and asked my permission for a service advisor to drive my truck home that night due to his 30 minutes each way on the interstate to confirm the vibration was gone. I am pleased to say the vibration from the tires is GONE. I do believe the Bridgestone tires are the harshest riding tires I have even owned but it is acceptable, I do understand I drive a truck not a luxury import, i expect some road transmit thru the frame now that its is boxed compared to my previous trucks. i agree i expect more from chevy but i am a loyal GM buyer and will never own a ford or dodge. hopefully its over for me.... fingers crossed. but i feel i found a dealer who cares and has a plan to address any future problems I may have. Thanks Hendrick Chevrolet!!!
  2. Well i am sad to say I have to add my name to this list. Just purchased a new 2015 double cab LT 5.3 2wd. I have owned several GM trucks and bought this one without a test drive.(stupid me) 2200 miles, 2 dealers, and 3 dealer visits already and still 75mph shake. The selling dealer is incompetent and has dropped the ball several times and is not taking my situation serious enough for me. I am contacting GM customer service to hopeful get someone to take this issue as a priority for me. So unhappy with new purchase because of this situation, and I love GM truck and want to give them the benefit of the doubt.
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