tcase10

I brought it into the dealer today. I was about 1000 miles out of my warranty. They told me the charge would be .3-.5 hours labor, so I said go ahead. After about an hour the service tech came out and sad he was putting it together when he accidentally pulled the entire microphone out. They had to order a new microphone and will install tomorrow free of charge. Even though it was their fault (accident) they have treated me good. Thanks for all the input.

Thanks. I'll give it a shot.

As in the trim around the door? I'm not very handy when it comes to vehicles.

I pulled out my trusty tool - the fingernail. I got tired of people saying "What did you say", so I was probing and pulling to see if I could see the microphone and it just popped off. The good news is people hear me much better when I am stopped, but it rattles when moving.

2014 Silverado. I accidentally pulled off the cover. Now the microphone is loose and I can't put pressure on the back of the unit to snap the cover back in place. Any suggestions?