Two months ago I bought a new 2017 Tahoe that has this issue (buffeting and booming that causes ear pressure). I've taken it to my local Chevy dealership twice now. First time they removed the headliner and saw that the roof wasn't glued to one of the cross bars so they fixed that. I brought it back a second time because the buffeting and booming was still there. The service manager said he test drove it and found nothing wrong. He said the car feels normal to him and another mechanic. He said he has never had anyone else claim this problem. I brought the car back for a third time today but the service manager said they won't even look at it. I know that I have to give them 3 chances to fix the issue before I file for lemon law buy back. The Tahoe will sit at the dealership for the next 10 days while I'm out of town for work.
Here's what my very helpful Chevrolet Customer Assistance Rep had to say about my situation today:
"At this time, the dealer isn't going to make any repairs to the vehicle because they don't find anything wrong. Being that we're not technically inclined here at Customer Service, we're at a standstill due to the dealer being the eyes and the ears for us and them not able to proceed further because there isn't an issue present at this time."
Anyone have any advice? Can I start the Lemon Law buy back process or must they actually attempt to fix something?