To clarify, I do notice harsh shifts as well, but my main issue is more of a shudder or a misfire type feeling not during shift points.
Dealer called me twice today. First time was the technician asking some questions and said he could try the new fluid but wasn’t sure it would fix the issue. 2nd phone call was the service advisor saying that my truck drives like all other 2019 trucks and there was nothing they could do and that maybe there will be a software fix or something in the future. The service advisor also said that my truck already has the new fluid.