Finally got my new window in and installed. The new window looks great and doesn’t leak so far! My old window had yellow marks on it inside, which I thought was a little strange, the new one doesn’t? It also seems to have a bit darker color to it on the margins? The dealer had a glass company do the work and they did a great job. I can’t tell that anything was ever done to it, all the sealant was removed well and no scratches or scuffs. I had the sealant in for a couple weeks and it never leaked, but I insisted on a new window and the service manager didn’t give me any problems. I hope this is behind me and wish everyone else good luck if they are still dealing with it, or have to in the future.
Well my replacement window is in. My truck window was leaking with 80 miles on it, the day after I purchased it. They did the sealant fix on it, even though I told them I didn't want that done and to call me first. They did an ok job. If I didn't know it was there I wouldn't notice the sealant. I guess more importantly it hasn't leaked yet again for over a month. We are in a drought though and it hasn't rained... at all. I have washed the truck several times and flooded the spoiler with water and no drips. Regardless I'm having the new replacement window installed. I hope to have this truck for some time and don't want to worry about if/when the window will leak again. Who knows, maybe by replacing it I'm taking more of a chance? I just want the thing fixed like new, like it should have been when I bought it. the window has cracks in the frame and the sealant is just covering those cracks. The dealership is having a "glass guy" come to do the removal and install. They know ahead of time I won't accept anything less than if it were new without a defective window. I have my fingers crossed they will do a great job and I can be done with this whole window/water crap. I will report back after it's completed and try to remember to post down the road good or bad. Side note... I wonder how many with cloth interior have the leak and have no clue? I wouldn't have noticed myself without the water drops sitting on top of the leather for some time. Good luck to all that have this issue!
WWIII started following Rear window leak, Let's see those tint set up's!, 2019-2020 Silverado / Sierra 1500 Cold Air Intake by Roto-fab and and 6 others
Took my truck in this Tuesday for the rear window leak, an oil change and a small paintless dent repair. I specified for the service advisor to call me once they found the leak and before they did any repairs to it. Well I get a call Thursday saying the dent and oil change were done, but they hadn't had time to get to the water leak yet. I reminded them to call once they found the leak and before anything was done to correct it. I received a call today around noon that the truck was ready and the window leak had been "fixed". Well I knew what that meant, the "caulk it up method" had been applied. So after work I headed down ready to have a conversation about how that is the most ridiculous fix on a brand new truck and won't last. I finally got to the assistant service manager. I let him explain their process and I explained where I was at. 5 minutes later he was ordering a new window for me. I have to give my dealership credit. They never gave me grief and were very cooperative and understanding. It's the reason I bought from them in the first place. They are a very large operation and glad they stand behind their sales! I'll give an update when the window comes in and after. While I'm not thrilled they attempted a fix before contacting me, I'm glad I was able to get the new window ordered before leaving the lot. To everyone else going through this I wish you all the best of luck! It's insane we are in this position. While I understand things happen, we shouldn't have to go through a month long (or longer) dog and pony show to get to a fair resolution. Caulk (sealant) is meant for bathrooms and a 1989 beater, not a brand new truck.
Beyond ridiculous that this many have the same issue. Anyone know what a rear window cost is? I refuse to let them do a "caulk job" on my brand new truck with less than 100 miles on it. Of course I'm gonna go through the process and see what they say, but to put a tube of sealer on top of a cracked window frame on a brand new truck is insane.
Add me to the list of those affected by rear window leaking. Bought the truck on Wednesday with 86 miles on it, had water on both rear seats on Thursday. It's an 8/18 Fort Wayne assembly LTZ. Dealership can't even look at it till a week from Tuesday 9/3/19. Needless to say not happy one bit. I hope they are able to just replace the window, without trying the sloppy caulking job 1st, but I doubt it.
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