Ted Drury

What size/type of lift do you have?

When asked if I could talk to the gm warranty rep about the reason of a void on warranty, the dealer said they cannot put me into contact with him because they will get fired. I’ve asked them probably 10 times. They’ve got probably 90 percent of my warranty voided right now.

The gm customer relations manager was saying they need definitive proof and that they can’t void the entire warranty. I messed up by not asking the dealer about it when I bought the truck. But hey, you live and learn. Probably trading it in, in about two more years and just going the Duramax route

Yeah this was all done second hand by myself with the lift shop. We both suspected the dealer of being dishonest and we were correct. The dealer wouldn’t tell me what was wrong with it. They didn’t open it up. They wanted me to pay for them to do it. Then voided the warranty. So I just want my warranty to be re-instated at this point and not go there again hahaha. Lesson learned there.

It doesn’t ride as well but it’s not bad. She’s just a pavement princess so I don’t really notice. I’ll probably get some new coil overs in about 40,000 more miles. The new RC vertex coilovers are so smooth.

Suggest you look up Magnuson-Moss act. Get your head out of the sand. It actually didn’t break it. I flushed the differential and it’s fine. My differential is perfectly in tact. The dealer voided the warranty and tried to sell me a part I didn’t need. Sounds like you’re a big tough guy behind the computer. Get on with yourself

The main reasons I did it was to put a little bit bigger tires on and I’m 6’5 so I wanted to step up into the truck a bit. I don’t have side steps and have 0 issue getting in and out of it. It’s more comfortable for me now. The Chevy stance out of the gate is a little whimpy but I love the trucks. Yeah the dealer is being a little outrageous. I’ve got that in an email and am ready to show it to gm. Suspension lifts are “supposedly better” than levels because it maintains factory angles. It does actually ride almost identical to stock

I agree but they’ve gotta prove it. They can’t just void a warranty because of a lift.

Yup. I went to a crappy dealer. So I’ve got the BBB involved and GMs customer relations management digging into the issue. When talking with the manager of customer relations she said they have to show proof as well and then I told her I asked them to do that the dealer wanted to charge me 189 dollars an hour to look. I’ve got that in email from him as well. I told her this and she was flabbergasted. Diving deeper I took it back to the lift shop and they did their own digging for me for free. They flushed my differential at a shop down the street and paid for it and had them look at my differential. They said it’s perfectly fine and the same as any other Chevy. Then the lift shop relayed that it might be my dealer throwing a shot at their shop because the dealer uses a guy that lifts their trucks right down the road from their lift shop. In any instance it’s wild they were able to put a hold on my warranty and then charge me for something I didn’t need. ****** they might have not even put a new one on

I’ve got a warranty void linked to my vin now.

But I did research the lift afterwards to see if anyone had any issues and I couldn’t find anything but I immediately took it to the lift shop and they said the lift is perfectly fine. They were the ones that showed me the differential had shavings in it. So I took that to the dealer and told them what was going and told them exactly where to look and they still screwed me.

Yeah I wouldn’t put a rc lift if I actually did any off-roading or anything serious. I’ve had lifts on past trucks and haven’t had any issues. It’s a better lift than what you think. The zone and bds fan boys will lead you to think otherwise. RC will also replace the items failed if the dealer would just say that the lift caused the failure but they won’t haha.