smokey73

So it's been 2500 miles since I did this. Three days ago the truck just died on me while I was driving around a jobsite. It started right back, but the starter seemed sluggish again. Yesterday it died twice and the radio started acting up again. Today I killed it at a drive through and it just clicked when I tried to restart. A couple tries later, it restarted, but was very sluggish. When I got home, I pulled the ground cable and cleaned it. I took it loose at all three ends (frame ground, engine block and battery), wire brushed all surfaces and coated with dielectric grease. After hooking everything back up and rechecking torques, it fired up faster than ever before, the radio works and the touch screen seems faster and more responsive, at least more so than it has been since yesterday. I'm willing to bet I don't have any more issues with it randomly shutting off or sluggish starting. CHECK THE GROUNDS FIRST!!

I was having problems similar to everyone else. The screen would scroll through radio stations, mute phone calls and other wierd things. I bought a used screen off of eBay. The second screen did the same as the first, not much was different. It would do it every time, after driving for at least an hour. I just bought this truck, used, 2017 2500. I noticed from the day I bought it that the starter would drag a little when starting and the voltmeter on the dash only showed about 12 volts while running. I checked the battery one night and found the ground cable was loose on the battery. I tried to wiggle it and it came off with no effort. After tightening it, the starter doesn't drag. It starts right up and is charging just under 14 volts. After two days of driving it for work (400+ miles), the radio hasn't acted up. I'm calling it fixed. Wish I'd done that before spending $160 on the screen.