I wish you luck in getting your bezels replaced. GM knows they’re peeling and I tried claiming warranty on mine. They claimed it was a rock that started the whole process. There was no marring or chip to cause the peeling. It’s just a garbage process they use to coat the bezels and grille. So I had to pay out of pocket for new bezels and Xpel to protect them. Next beside protecting the grille with Xpel before it started to peel. The running boards have been replaced as well. I have the black off-road GM steps. Dealership just ordered new ones and didn’t have a problem. The first steps started peeling. GM knew about this as well and changed it to a thicker powdercoat/rocker guard and it’s doing the same thing again…I tried claiming warranty again…the dealership had to go through GM for some odd reason this time to get it approved for repair through the RPA process. It was denied, claiming it was environmental conditions that have caused the peeling. Supposedly stones, chemicals blah blah blah. Not buying it, it’s powdercoat/rocker guard. You should be able to take a key to it and scratch it and it shouldn’t peel. Their prep work isn’t done right. The quality of GM has been garbage now for at least the last 10 years. Don’t offer a 60K warranty, if you’re not going to back defects, appearance, trim , accessories, etc if you’re not going to back it. I’m not happy at all. 80K truck and it’s straight up garbage.
