Yesterday when I took it in for service to have them check on the slipping, I told the service advisor I wasn't sure exactly where it was slipping but I thought it was the rear end mainly because the issue began right after they changed the rear diff fluid. He poo poo'd that, said he couldn't think of anything a tech could have done to cause the issue. He said it was probably the transmission to which I informed him the transmission had just been replaced with a new one from GM in March 2022. Well, mid afternoon the service advisor said they could not duplicate he issue. I got pretty mad and may have raised my voice a bit. He recalled I mentioned I always noticed it in the morning when I first drove it and wanted to keep it overnight. I bitched some more about now having to be without my vehicle for another day but agreed.
I called back this morning and that service advisor wasn't there today and I'm not sure he properly handed the issue off to anyone. The service advisor I spoke to this morning seemed much more willing to listen, checked on the ticket and saw the other advisor had written it up as a transmission problem so tech was not properly diagnosing the problem. I also made the new service advisor aware that the fluid they said they listed as being used on bill was a 75W140 viscosity, not the 75W90 recommended by GM. The are diagnosing the rear diff now.
Question: Can they simply drain the incorrect rear diff fluid, re-fill with correct fluid, see if the fixes the slipping/chatter and and if it does, should it be ok and cause no further issues? I think I've read that if a new fluid doesn't stop the chatter, new clutch kit/pack?