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kyle clayson

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  1. after a full month multiple calls to GM/BBB/Attorney General and multiple calls to the dealership finally got my truck back today. Horrible experience.Hope this helps everyone. let me know how everyone else made out.
  2. I appreciate everyones feedback. Im not expecting much but I have set formal complaints with GM and NHTSA. My guess is Im still going to pay for out of pocket but maybe my complaints will get it done quicker. More agitated with the dealership that was willing to take $8,000.00 if I had agreed to go that route with little transparency. Doesn't seem ethical to me but we will see what happens. I will be asking for a formal quote as they havent given me one. I will keep everyone updated. Thanks for everyones input.
  3. Hi All, I just recently joined the club. I have a 22 5.3L V8 trail boss 86k miles(out of warranty ) was running great prior.Truck gears started slipping and was able to get it home. Started the next day and check engine light came on and no reverse. Was able to get it to the dealership with the reduced engine power warning. I dropped it off Friday 2/21 and was immediately diagnosed with the bad valve body issue/code. Service was very vague with me at first and gave me 2 options Valve body replacement with an estimate of $3100.00 or a full transmission of $8,000.00. I went with the valve body replacement and he said he would order the parts. I called this past week just for an update and asked about parts and then they alluded that they were on backorder from GM not another dealership and he thought he mentioned that. There is no way to track the parts? No loaners available I rely on my truck a lot for work and transporting my family of 4 around. Not very optimistic after reading these. Has anyone else experienced the brevity when asking for answers? Has anyone else had to pay for this out of pocket? Im expecting the worst and hoping for the best but not really sure where to go from here other than wait.
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