Jacob Marshal

Unfortunately in my case, there is no common method associated with these failures. I can’t predict or reproduce the symptoms. Mine has gone up to 5 days of not working, to working off and on throughout the day.

I’ve seen a few threads on the topic, guess I was hoping after 3-5 years of the same incidents GM would have solved the issue. That is incredibly disappointing.

I’ve been trying to get the dealer to fix this issue, but at least 75% of the time the back up camera system doesn’t work and displays a black screen with a red line through a camera image. Of course, every time I schedule an appointment and bring it in, it starts working again and they say they can’t diagnose an issue without seeing it. I’ve been told now there’s a service bulletin out, which is still listed under the title of an investigation, and there’s nothing they can do until they receive word from Chevrolet corporation. Anyone else experiencing this issue or have resolved this with the dealer?