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I purchased a 2021 Silverado Crew Cab High Country 4WD about 4 months ago from Watson Chevrolet in Tucson Arizona. Within week of driving the truck I began noticing some pretty strange sporadic things happening. I started video taping the issues when I could to document what was happening. Ticking noise coming from the engine when cold starting, sporadically have hourglass on stereo saying “loading” it would continue until the engine was turned off and back on then it was OK. “Park Assist” Error message sporadically popping up while driving down the road, Horn honking (three short honks) for no reason while sitting in traffic at a red light. At 900 miles I reached out to the dealer and told them these concerns and issues I was experiencing. The service manager explain to me “the truck has a lot of technology and it just needs to learn your driving habits, you just need to keep driving it” At 11,000 and 3 months after purchasing I get the loud lifter noise, “Service parking brake”message, “steering assist reduced” message, “Service ESC light” and “check engine light” I drove it into the other dealership located in Tucson (O’Reilly Chevrolet), they keep the truck for about three weeks and “replace lifters on one bank and 1 bent push rod” and tell me that they couldn’t duplicate any of the other issues however they did a firmware upgrade and everything should be fine. One week after getting the truck back (11500 miles) I get another check engine light, Keep in mind I can still hear the lifters ticking when starting it first thing in the morning. I take back to the dealer after a week of a being in the shop, They tell me “The check engine light was because there was multiple cylinder misfire and it was the opposite bank from the lifters they replaced” however they can’t duplicate the problem so there’s nothing they can do. They admitted that the computer had logged over 200 misfires on one cylinder and that’s what made the check engine light turned on, then they go on to tell me they can’t duplicate the problem so there’s nothing they can do. I asked them about the ticking noise when starting and the tell me “that’s normal, it’s not lifter noise you’re hearing, it’s the new technology fuel pumps GM is using that’s making that noise” Other issue I have had is the rotors on all four wheels at times will turn blue and discolored as if the brakes and her have been completely overheated. But it’s not the entire rotor It’s only the center inch of all rotors. The inside edge and outside edges look normal. I have a purchased over 11 band new (Ford, Chevy, Dodge, Toyota) Trucks in the past 30 years this is by far the worst freaking vehicle I have ever purchased.
10/29/2018 - took delivery of my 2019 Denali Ultimate 11/10/2018 - Wife drove truck from Brownsville, TN to Jackson, TN and back. On the way back, the digital instrument cluster and heads up display went black. Came back about 8 to 10 seconds later. Later that evening, I get into the truck to drive to the end of the driveway to get the pizza from the delivery guy (yeah, call me lazy, but we do have a long driveway) - upon starting the truck, the brake, stabilitrack, ABS, check engine lights come on along with "Service PCM", "Check Brakes" and "Speed Limited to 62mph" messages on the digital instrument console. Called OnStar and they confirmed and sent an email. 11/11/2018 - Took the truck to local dealership. There were DTC codes and they pulled them. Dealership stated they contacted GM Engineering and were awaiting a response. I also mentioned the high pitch whine issue when at steady throttle. They were able to recreate the whine and were unsure of where it was coming from. They said they thought it might be the sound system. That didn't seem consistent with me as it is always when the truck is at steady stated load as if it were a hydraulic whine from the drive train. 11/12/2018 - As if by happenstance, there was a software update available this morning. I let it install. Afterward, when I get into the truck and the "GMC" logo displays on the digital instrument console, it blinks on and off sporadically. Sometimes it shows nothing at all. Other times, it just shows a horizontal line across the display. 1/27/2019 - Today I was driving from my home in Brownsville, TN to Southaven, MS with my family to attend a cheer competition for my two daughters. Driving at around 70mph, the typical instrument cluster/heads up display going dark issue happened, but this time the entire truck violently jerked as if the engine shut off but the drive train, considering everything was still locked into gear, pushed the engine over until the power came back on a split second later. The radio was muted when this happened and it magically unmuted itself (as if the power blinked). That was the first incident. Three other times after that, the instrument cluster and heads up display went dark and came back on as if power was removed and it rebooted (individual objects on the display coming back on as the data from the CAN bus was received). - Anytime the temperature drops below what seems to be around 35F, lane keeping and parking assist becomes unavailable. - Anytime I connect my 8x16 trailer, the blind spot monitoring system for both the driver and passenger side goes nuts until eventually the system says it shuts it off on the console, but the mirror lights keep going ape shit... - This has only happened twice, but I have had the "ghost" trailer issue as well. The display on the center console acts as if a trailer is connected, but the digital instrument console shows the message "Trailer Disconnected" warning. How can a trailer be detected and disconnected at the same time? Are there any official GMC reps on here that can assist? Anyone else care to comment? Thanks in advance, Steve