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Found 2 results

  1. I purchased a 2021 Silverado Crew Cab High Country 4WD about 4 months ago from Watson Chevrolet in Tucson Arizona. Within week of driving the truck I began noticing some pretty strange sporadic things happening. I started video taping the issues when I could to document what was happening. Ticking noise coming from the engine when cold starting, sporadically have hourglass on stereo saying “loading” it would continue until the engine was turned off and back on then it was OK. “Park Assist” Error message sporadically popping up while driving down the road, Horn honking (three short honks) for no reason while sitting in traffic at a red light. At 900 miles I reached out to the dealer and told them these concerns and issues I was experiencing. The service manager explain to me “the truck has a lot of technology and it just needs to learn your driving habits, you just need to keep driving it” At 11,000 and 3 months after purchasing I get the loud lifter noise, “Service parking brake”message, “steering assist reduced” message, “Service ESC light” and “check engine light” I drove it into the other dealership located in Tucson (O’Reilly Chevrolet), they keep the truck for about three weeks and “replace lifters on one bank and 1 bent push rod” and tell me that they couldn’t duplicate any of the other issues however they did a firmware upgrade and everything should be fine. One week after getting the truck back (11500 miles) I get another check engine light, Keep in mind I can still hear the lifters ticking when starting it first thing in the morning. I take back to the dealer after a week of a being in the shop, They tell me “The check engine light was because there was multiple cylinder misfire and it was the opposite bank from the lifters they replaced” however they can’t duplicate the problem so there’s nothing they can do. They admitted that the computer had logged over 200 misfires on one cylinder and that’s what made the check engine light turned on, then they go on to tell me they can’t duplicate the problem so there’s nothing they can do. I asked them about the ticking noise when starting and the tell me “that’s normal, it’s not lifter noise you’re hearing, it’s the new technology fuel pumps GM is using that’s making that noise” Other issue I have had is the rotors on all four wheels at times will turn blue and discolored as if the brakes and her have been completely overheated. But it’s not the entire rotor It’s only the center inch of all rotors. The inside edge and outside edges look normal. I have a purchased over 11 band new (Ford, Chevy, Dodge, Toyota) Trucks in the past 30 years this is by far the worst freaking vehicle I have ever purchased.
  2. Hi...I'm new to this forum and hope you guys can help me with your experiences. My 2015 Silverado LTZ with 6.2l engine developed the dreaded bent pushrod at 26k miles. It's at the dealer now, has been since last Wednesday (it's Saturday now). I called them yesterday for an ETA on repairs and they told me that it could take several weeks due to a shortage of pushrods! They went on to say that GM had zero of them in stock, and there are only two dealers in the entire US that have one each, which are probably spoken for, for a customer's repair. Sounds like bullshit, but that's what they told me. It seems to me that they're still building these motors, so they should certainly have pushrods, and should make them available for warranty customers at least. The truck being my third vehicle, ordinarily the wait time would be irritating but tolerable, BUT I have vacation plans in less than two weeks that will involve pulling my 27' travel trailer for a thousand miles or so. I have deposits and reservations at a dozen RV parks, and we will be caravaning with friends. So, my question to you is: What remedies, if any, can I expect from GM under these circumstances? Is there anything in the warranty about taking a reasonable time for repairs? Can I expect a replacement vehicle for repair jobs of long duration? If there are no replacement vehicles, can I expect compensation for a rental? If none of these are available, can I sue to recapture the cost of renting a replacement tow vehicle?
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