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GaMom

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  1. Well, they are coming to pick up the Suburban on Monday morning. Maybe 3rd time will be the charm, I have no idea what to do if it's not. I've never had an ongoing issue with a vehicle before. Very frustrating.
  2. Well, here we are a month later and after two more trips to the dealer, that freakin rattle is still there. This last time they told me they insulated a couple of plastic pieces and that seemed to do the trick. The noise doesn't even sound like plastic and on the way home the noise starts again. We are really at our wit's end. My husband plans on calling them in the morning and telling them to come and get it and bring us a loaner (the last time I got a loaner, they tried putting me in a Chevy cruise...which is smaller than an accord!). We are tired of driving the 20 mins to the dealer. Any advice?
  3. I will definitely pay attention. I'm not even sure they'll put us in a 2015, I've never had to get a loaner before.
  4. So I drive 20 mins to the dealer to drop off my Suburban and they inform me they would need to keep it for a week because their trim guys are on vacation, all but two. We are headed out of town Wednesday for a long road trip, so of course this wouldn't work. The service guy is trying to find a loaner 'burb or yukon xl for us to take on trip. On the way home, I started to hear noise coming from the driver side seat belt housing (or casing, or whatever), I guess I'll add that to my short list of stuff for them to look at.
  5. I guess this isn't a widespread issue, hopefully they will be able to duplicate the sound tomorrow. Ugh.
  6. New to the forum, please forgive me if this topic has already been covered. A month after purchase (purchased 7/10/14), I discovered a rattling noise (sounds like someone doing morse code) coming from the console, if you are sitting in the driver's seat, it's to the right of the driver's right leg. There's a little storage compartment there (very narrow, sometimes I put my iPhone in it, not much else will fit) and if I push on it, the noise will go away. About 3 weeks ago, I had the dealer look at it while my husband was in for an oil change, well of course the sound could not be duplicated. The service guy told us that they found a lose antenna and they taped it down. There is no way, an antenna is causing the rattling, sounds more like a screw or metal plate moving. On the way home from the dealership, while driving 75 mph on the interstate, the rattling began again. Ugh. I'm a busy mom to 3, and have not had the time to take it back in. However, we are leaving on Christmas Eve and driving to see family 500 miles away. I cannot listen to the rattle for that long of a trip. So I'm taking the Suburban in on Monday morning to try to have it repaired. The rattling will go away if you press hard on the area the noise is coming from. Has anyone else experienced this issue? They had nothing in their database about this problem and I'm desperate to have it fixed Monday due to our long trip. The '09 Yukon XL we traded in never had one rattle. It's annoying having a $60K vehicle rattling. I've also been hearing what sounds like air leaks coming from the windshield, but my husband says he hears nothing (I think he's just accustomed to his older model company truck sounding loud while driving) but this Suburban is definitely louder in the cabin now, than it was when we purchased it. ANY advice/info would be greatly appreciated!! Thanks in advance.
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