There's an easy answer to what the dealer told you. People are allowed drive out of Ohio, I assume, and many States have a higher speed limit. Unless GM proposes to claim you must never drive above the speed limit for the State you purchased the vehicle, then they have no standing in complaining about up to 85 mph.
FYI, corporate has a great deal of persuasive abilities with dealerships so they're not being upright with you when they said they couldn't contact the dealer about the add-ons. I once bought a Hyundai and after getting home, almost 200 miles from the dealer, I discovered the new vehicle was missing the cargo cover in the rear. After getting nowhere from the Dealer I contacted corporate and they called the dealer to have them get me a cover. They dealer gave them backtalk and the corporate rep said to them, quote, "you're telling corporate no?" They then saw the light and shipped me a new part ($300 retail). And this was the kind of assistance I got for the cheapest car they made. But then that's Hyundai and we're talking GM here.
I have also owned five Challengers since 2010 in addition to my Ram. I'm on other forums. The only TIPM problems identified in all that time were on the early models, say 2008-2010. Other than that, there is a current recall for a quick computer flash because a short in the TIPM could cause the cruise control to not disengage if the short occurred at the same moment the cruise was accelerating. I've owned, other than cars but trucks only, four GM's, six Fords and one Ram. After having enough with the poor customer service on my last Chevy, initially I chose Ram solely because they still use a port injection so there would not be the carbon problems with the D.I. engines. Ford was not a player either because I didn't want a lawn mower engine with turbos strapped on all over the place plus their mileage claims were grossly over-rated. You're right about the 5.0 engine though. Always been a good engine. I've had Mustangs as well. I haven't experienced their 10 speed but Chrysler's 8 speed is also an excellent tranny. Of all those trucks the Ram has had the fewest problems and highest quality materials on the interior as well as the smoothest ride and when something did go wrong, they actually fixed it. So I will stick with them until that changes. I'm not a fanboy of one particular brand. I did like the styling of the Chevy's the best, although the new Rams are a big improvement over the outgoing model. But I shop based on all the factors not just looks or loyalty. Loyalty to me, comes in when it flows both ways. I'm glad to be loyal to a company when that company is loyal to me.
Congrats Shawn. I find it stunning that someone who gets screwed by a corporation after being a loyal customer, then rightfully decides to move on and do what's right for himself and buy a different brand, would then have his new higher quality vehicle insulted. I drop in to the Forum occasionally and I find it amazing that so many people after five years of swapping tires, driveshafts, shocks, and a myriad of other parts, repeatedly, over and over and over and spending countless hours and unknown sums and still ending up with a Shakerado, would not have also moved along. I guess it's like the battered wife syndrome. It took me about three trips to the dealer and getting nowhere on the problems I had on my 2014 Silverado for me to move on and I've been extremely happy with my Ram. I intend to get the new style Ram in a year. So, again, congrats on your Tundra and smooth trails to you.
My suggestion: Ram. I know what you mean about the roads. They're bad everywhere. After many Fords and several GM's, my last being a 2014 Silverado with numerous "can't fix" problems, I dumped it for a new 2015 Ram R/T. My first ever Ram. Smoothest riding truck I've ever been in (the smoother ride was the first thing I noticed on the test drive), excellent quality interiors, still uses port injection engine so no direct injection carbon build up problems. It's had two recalls so far, easily fixed, unlike the seemingly endless recalls on my Silverado. The new style 2019 Rams are out and by everything I've read they drive even smoother. But there are plenty 2018s at $15k off. I just checked back into this forum to see if the vibrations were still an issue. Hard to believe people are still having to waste time and money on this. I chose not to reward GM for my troubles and took my money elsewhere.
Given most of the posts on this enormous thread, and the number of times these fixes have been tried and failed, I took your comment as not being negative, but as being realistic. Also, regarding percentage of parts from other Countries. It was always assumed that build quality was best in the U.S. or Japan. I don't believe that to be the case anymore. I look at it on a vehicle by vehicle basis. I would never think parts from China were any good. I think they scam by providing sample parts that meet specs then produce crap production parts. Ford discovered this with their manual trans on the Mustang. After being in the Ram world for a while, I found out that, as much as it pains me to say, the Mexico builds are better quality then the U.S. builds. Mine is a Mexico build and I've had none of the fit, finish and assembly problems many U.S. Build owner's have found. So I guess the bottom line in today's global world is that research is your friend. Which is where Forums like this come in handy.
SHU is correct. The fuel never hits the intake valves on a GDI engine. If you want to see what your valves look like do a search. There are even photos out there of Silverado's where the owner's removed the intake manifold at low mileage. It's amazingly caked up. The only trucks left with port injection, which IS cleaned by fuel passing over the valves, are Ram's and the Ford 5.0 engine only.
Another big positive for the Ram, it still has port injection not direct injection. So no severe carbon buildup on the valves as with the GDI. I'm happy with my Ram. Superior ride quality, great interior on the upper trim, better materials. I've had two problems with it and they were actually fixed at the dealership. Did not hear "functions as designed" or "that's normal". Just fixed no fuss no muss. But I agree with the emblem overboard on it. They REALLY want you to know it's a Ram. The Ford 5.0 is still port injection but From everything I've heard, their EcoBoost GDI engines are grossly over estimated for fuel mileage.
Sorry, I'm not going anywhere. This soap opera has become too addicting. Will Mr Smith be told it's functioning as designed? Will they change yet more tires leading to the question is it insanity to do the same thing over and over expecting different results? Will Marsha marry Biff? Stay tuned to the next episode of "As The GM Vibrates". BTW, what is your job title at GM?
I'll bet they'll give nothing since first they would have to admit there is a problem and second they'd have to admit their engineers couldn't find a fix or that corporate just didn't care to look for a fix.
I agree. I traded my 2014 Silverado on a Ram eight months ago. I've dealt with this particular Dodge/Ram dealer several times before and always received KBB or a bit higher for my trades. With the SIlverado however, I got several grand below KBB and the truck was in excellent shape as are all my vehicles. While mine only had a minor vibration problem, it had too many other unfixable problems. I happened to be at the dealership yesterday for service and wandered around their lot. I couldn't help but notice lots of late model Silverado's in their used car section. I don't buy the 1-3% fantasy for a second. Back in 2011 Dodge Challengers with the 5.7 auto were having timing chain failures. Their best Forum had a similar thread as this. They had a running total of all the affected Challengers with year, date and mileage of failure. When Chrysler finally identified the source of the problem, a plastic chain guide that cracked due to the added stress of their cylinder deactivation system on the auto trans cars, the thread had about 55 affected cars. Now you might say that's a tiny percentage of all the Challengers produced as some fanboys did. But when you think about the fact that it was 55 cars that were 2009-2012 R/T trim only with the auto trans only from a group of owners who were also members of a specific Forum who actually read that thread and who also decided to post their experience, then you see it's 55 failures from a tiny, tiny number of owners. I did a rough calculation based on the number of 2008-2012 Challenger R/T auto trans produced vs the approximate number of Forum member's who owned 2008-2012 Challenger R/T auto trans and came up with about 15% failures so far at that point. So I suspect there's a similar figure here. Now as to my 2015 Ram. I've had a recall on the left axle housing and I was just in for a power window switch replacement. That's two dealership trips in eight months. More than I wanted but still that is 1/4 of the dealership trips I made in the same time frame when I had my Silverado.
What? Can't be that many vehicles affected. Didn't you get the word from the GM-Bots a few pages back? It's only five guys on this Forum who have a vibration. All the other trucks GM made are just fine.
OK, not trying to start an argument but I have to ask. With countless owners posting that their truck did not start vibrating until a few thousand miles after purchase, and all the owners who bought a second, even third truck only to discover that they also vibrated, and all the expense and hassle they went through, why would you a) take the risk and b) reward GM, who has known about this problem for three years, by buying another before a real permanent fix or re engineering is done? What am I missing with this blind loyalty?
I wouldn't suggest any of these proposed causes as a fix. It's obviously an engineering problem that will not be diagnosed by anyone here without extensive facilities, training, and money meaning this ball is squarely in GM's court. And as you pointed to, they don't seem to be all that interested in finding a fix. And why should they? People keep buying more even after they've been skunked repeatedly. I think the better question is how many customers with these problems are going to put their money with another company vs how many have the battered wife syndrome and will keep buying vibrator after vibrator after vibrator due to some bizzare belief that THEY owe GM loyalty. Bottom line is that there will be no fix until it costs GM enough in lost customers. All this endless thread does is go over the same ground and when someone new comes on with the vibration, the theories cycle over and over again.
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