timthib

Here's my update from GM.... Dear Mr. Thibodaux, I have been in contact with Randy at the dealership and he is stating that there is nothing that can be done. I do apologize that they feel that way and for any inconvenience. I do understand that Courtesy Buick GMC may be further away, but they did state that there are things that can be looked at in an attempt for a resolution. My recommendation is that you take your vehicle there to be looked at for your concern. Please feel free to contact me with any questions or concerns. Sincerely, Asia GMC Customer Assistance 866-790-3600 ext. 5913438

I haven't had anyone from the dealership call me yet. The woman from GM that I've been dealing with is calling around to different dealerships to find more information. Apparently they know less than we do about this issue.

I have a case opened with them as well. When I brought it up to my dealer I was told that there are "federal restrictions" that prevent them from sealing off outside air completely. I alternate driving to work every other day with a friend of mine and there is a low lying area that we pass through which has a sewage smell. We smell it on the days that I drive but absolutely nothing in his F150 or the Ram 2500 that I had prior to my Sierra.

All of the console part numbers I've seen show a picture which doesn't include the lid or the back panel. Are the photos just incorrect or do those parts now need to be order separately?