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Bill Wong

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  • Name
    Bill Wong
  • Location
    houston
  • Gender
    Male
  • Drives
    2015 Chevrolet 2500hd

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  1. Bill Wong
    I thought I had it figured out. What kind of phone are you using? I am using an Samsung 7. As a last resort, you should back up all your contacts and add one at a time. to see if it is a special character you put in on accident. That is the only think I can think of.
  2. Bill Wong
    ok all. I figured out the problem after getting the Truck software updates, replacing two batteries and getting my phone updated as well. The dealer told me that it was my phone, but in fact there is a limit to the number of contacts the Mylink will sync with. Once you go over the limit, the voice commands will not work search the contact list. Not sure if it loads all the contacts. What I had to do to fix the problem is delete contacts out of my phone. I went below 3,700 contacts and it started working again!!!!!!
  3. Bill Wong
    I have not, but I have narrowed it down. I went to the Samsung booth at Best Buy and they updated my phone, still didn't work. Dealer is useless. I think it has to do with the number of contacts I have in my address book. Do you have a lot of contacts? I have over 3,700.
  4. Bill Wong
    So i took my truck to the dealer, and they said it was my phone. So my question to GM is: Is there a limit to the number of contacts the voice command/address book can handle? I think I have too many contacts in my address book.
  5. Bill Wong
    My phone had been working with my truck for over a year. I also tried using my wife's iPhone and the same result. Where do you go to set the speed the phone or truck accepts the speed?
  6. Bill Wong
    I took my car to the dealer and the charge me to to do two upgrades to the software. Still not working and now my parking detector in the front center is not accurate..... Frustrated!!
  7. Bill Wong
    I am using an Samsung Galaxy S7, Android. I have deleted and reset the bluetooth. The blue tooth is connecting and the music and telephone work. Just not voice recognition on contacts on the Truck. But the Voice Recognition works for navigation and if I say the number. really weird.
  8. Bill Wong
    A couple of weeks ago my voice commands stopped working to dial phone numbers by names in the directory. It will dial numbers if I call the numbers, it will find streets in navigation, but it won't pick up names in my phone directory. Anyone else having this problem? It answers back with "Pardon" or "who would you like to call".
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