I have the same issue with my 2014.It completely shuts down.I checked the battery and the negative post was extremely hot.I gave the negative battery cable a slight tug and everything came back on immediately.The battery cables were secure at both ends.I took it to dealership and was told,after diagnostics,that both of my cables were bad,as well as the generator battery control wiring harness.I have the platinum warranty which excludes battery cables.This truck only has 60k miles on it.This is the quote: