Carmeldl

Been back to the dealership 3 times since I first posted - no one has any idea what’s going on. I have a case opened with GM directly now, just sent them some new videos on Friday of the radio not working at all. Something weird going on now too is the other day when taking videos, I had Bluetooth OFF and my phone was NOT plugged in via USB yet when I turned the radio to apple car play, it was showing that one of my Apple Music playlists was playing - don’t even know how that is possible with nothing connected. GM responded to me last night and asked me to bring my truck back this week and show the videos to the “shop foreman”..I go on Friday but don’t have my hopes up . Starting to look into lemon laws in my state.

Just took my 2022 GMC Elevation in for audio issues associated with service bulletin 22-NA-142. I literally just got this truck last Friday, it’s my first GMC coming from Silverados. They said they did a software update and fixed it. The distortion associated with this service bulletin is gone for now, however, was driving today listening to a song on Apple Music and the audio was going in and out - almost like when you hit the Alexa button and the volume turns down - the audio volume was going up and down on its own but nothing on the screen was moving - almost like you were listening to the radio and you were loosing signal in and out in a rural area.Then all of a sudden the music stopped completely will driving. I switched to FM,AM, Sirius and nothing worked..picked my kid up from daycare and tried again. And again, nothing worked. Came back on Tuesday morning, and then went out again driving home..took it back to dealership this morning, had it for 3 hrs and they couldn’t replicate the problem/had no idea what is going on. I reached out to GM directly - basically said they had no idea and would have someone contact the dealership but is anyone else experiencing this?! Super frustrated that the damn radio doesn’t even work in a brand new $55k vehicle.