Here’s the message I sent FYI:
Hello.
I recently purchased a 2019 GMC Sierra SLT Premium Plus and traded in a 2017 Ford F150.
I am surprised and disappointed that the one feature of my Ford I used the most, the messaging app, is not included on my new GMC.
I relied heavily on this app as I communicate with my employees and family via text while traveling. Having my incoming texts read aloud and the ability to respond by voice was the one feature I used the most.
I'm writing this email to request it be added back to my truck.
My VIN is ###
I know this can be done as numerous people on gm-trucks.com forum have been discussing how they have successfully had the app added back once requested. I understand I can use a tethered solution, such as CarPlay, however that does not work for me as I’m constantly in and out of my vehicle and can not accommodate the constant tether and untether.
Thanks in advance and I look forward to my request being fulfilled and utilizing this excellent and safe feature.
Much appreciated.