hotairgypsy

both of you are sooooo missing the point...we are living in a time we are getting raped in pricing...I looked up gm profits last year and they are in the billions...BILLIONS!!!! they are not hurting...they and many other companies are just taking advantage of people...the least they can do it take care of what they built...there is ZERO reason it should take 5 weeks to fix a truck...they could have gone to the assembly line parts and grabbed what was needed and sent to get it fixed all within 2 weeks. You pay a premium the least you expect is to be taken care of when it is needed...The vast majority of people who buy these trucks are people who actually use them in a work environment...This truck is a business tool...a business piece of equipment...They have no right to take my business down for 5 weeks because of excuses...They not hurting...it is called greed...if they wanted to take care of their customers they could have handled this right away...not give excuses like everyone of us get every single day when we walk into walmart, stop for gas, or just go thru the drive thru...we live in a world of nothing but excuses cuz they can...This crappy service is getting old...so it is not about special service cuz i paid a lot...it about doing whats right in a timely fashion to your customer...everyone one of us(or at least most of us) work hard for ever dollar we get and we want it to go to good use...we are NOT being treated with respect...we are being treated with a whole lot of excuses...

we are the same in stories...i just got the parts list from the dealership..this is what i am being told is being replaced. SL-N Plug SL – N Shim Kit SL-N-Gasket SL-N-Lock SL-N-Bearing SL-N-Gasket SL-N-Seal N-Saft SL-N-Case SL-N-Yoke SL-N-Gear Kit SL-N-Adjuster

i get it...i was told ring and pinion is being replaced and i am assuming all the other parts inside the dif...i would think it would be easier to just install a complete assembly..who knows

So was coming back towing a trailer from texas and i noticed the truck acting a little dif but was not sure about anything...got home that night and went to bed..next morning i went to disconnect the new trailer and i noticed fluid down the side of it...looked under the truck and saw fluid all over the place...traced it to the front end...took it to the dealership the next day and they still have it. we are starting week 4 of them having the truck and I am told they are waiting on a bearing in the front dif to get the work done. What I was told is one of the seals leaked all the fluid out and burned up everything in the front dif...This soooooooo sucks to have my work truck down for already a solid 3 weeks and they do not offer me another diesel...This truck is my work truck...not a garage queen...has 14k miles on it. They are so terrible in living up to their part of this deal...bad enough this happened but I was told last year they would get my parking sensors up and running in the 4th quarter of the year...well we are here in april and they have not done that either...such a crap experience with a 96k dollar truck buy

glad my how too is still helping others...

welcome to the glitches of these newer trucks...i was on a road trip and half way back that happened...it took parking the truck for a gas stop so lets just say 10 min for all to come back online. ...before that stop i pulled over and just cycled the key, stopped and turn off then back on, and that did not fix it. i have had the navi just lock up and not work until a couple of truck cycles.

last week they replaced the motor on the driver board and it made no difference..so in the same boat...i did tell them about the bulletin and they said i have the latest software so still have the same issue

i just sent the email as per your instructions...This crap is so aggravating...we should not have any issues with this expensive of a vehicle...

here is one a bunch of examples i can show

i have problems with my steps also...i open the door and i have no step...mine started the day i drove my truck home...gm doesnt seem to care to fix it...use the scarce parts excuse

i am having the exact same problem and I do not believe for one second it is a rock...the day i brought the truck it acted up when i got home...the dealership is trying to get a replacement motor for the driver side. the passenger side acts up to but not as much...been just a crap experience with these running boards and I have a whole 2000 miles on the truck

surprised no one has said anything...i installed my 3 gallon tank on the passenger side behind the power step bar...i could have install a lot bigger one but didnt need a bigger one...i dont know why the pic is turned...it isnt on my computer

did you try calling b&w and ask them if they can make you the drop length you need...its a slick setup

cuz i am dumb....nothing wrong with my 2020 ...just wanted some additional features so just custom ordered it my way...added power running boards, 3500 ...2020 is a 2500, wanted a particular color, multi pro tailgate added, and wanted to start over with miles...i drove heavy the passed couple of years due to covid so just wanted a do over...do things dif going forward...was trying to figure out the other difs in the packages i may gain that i dont know about hence why i made this post...also was dealing with gremlins in the 2020...figured they were due to first year of model crap so want to get away from them..

i bought my 2020 dec 2019 so it was when it first came out...well i custom ordered me a new one and it took 8 months to get it but it is here...both trucks are fully load high country trucks...so what new things should i see versus the 2020...rocket launcher?