jamco44

That is good to know. I have also already replaced the tires and twice road forced balanced and aligned 5 times but I do believe the excessive road feel and vibration at hwy speeds is a need for the digital assist to be reprogrammed or replaced as the truck handles great below hwy speeds but after multiple attempts GM won’t acknowledge so not much else I can do. Anyway I appreciate all the comments helps with what to look for.

I would be very interested in what you find out. Sounds positive the 21s don’t drive with so much road feel. My 2020 HD steering responds to every bump on the freeway. Curious if dealers give a fair trade.

I saw on this forum someone with similar road feel problems traded in for a 2021 same hd model and doesnt have the same issue. Drives night vs day different they said. Anyone else have a 2021? My trucks been back to the dealer too many times.

Now I'm confused what to get. Sounds like we need to ask Honda to make an HD truck due to US vehicles are back to the 80s when they didn't make quality vehicles. Still leaning toward Ford. My brother in law just purchase the 2020 F250 and it handles on the freeway nicely. Impressed with it so far. Still wish I could own a GM. I was told today by someone that one of the many GM design problems is in the poor design of the digital steering assist and it is only on the higher versions of the truck that has the digital assist. Don't know if that true but interesting.

Well its time to give up the quest. After constant pulling to right, crazy vibration on the freeway, brakes and continued excessive road feel on the freeway. Driving on the freeway makes the steering move with every tiny bump. Its just not how a modern truck should drive. Had a case number with GM Sr Advisor and was at the dealer for 3 days. That didn't help. Picked it up today and the dealer told me "It drives like GM HDs are supposed to". Nothing I can do but accept GM can't make a decent driving HD truck. I feel like I was conned into the sale. Should have tested the truck greater at higher speeds but I never would have thought. I do like the way the truck looks and the features but.... Anyway be careful before you buy an HD GM. I think they have a lot to figure out on a quality truck. Going to look at Titan XDs and Fords new F150 with Max Payload or Fords Super Duty. RAM has a lot of AC issues that won't work for me.

I fully understand. I purchased a 2020 2500 Denali at the beginning of the year. Its at the dealer once again. Same problems. Alignment, vibration and still awful steering above 50. I cant imagine a modern vehicle driving like this. I should have spent more time on the freeway before I purchased but who would have thought GM could have made this. All I can think of when its on the freeway is driving the green acres tractor. Im about to bail on GM myself. Too bad they can’t engineer a front end it really is a good looking truck and I really want to be proud of it. Anyway GM is now involved with the dealer but to be honest Im not confident in a positive outcome. I believe GM has just messed up on the design the more I learn.

My truck steering is similar. No clunk but loose feeling at freeway speeds. Every tiny bump makes the steering vibrate and move. At 65 there is so much play and movement in the steering. Feels like an old 70s pickup. Cant believe a modern 2020 2500 Denali handles so badly. Only have 3100 miles and hesitant to pull any RV so delaying that purchase. Been to the dealer 4 times for vibration, pulling to right and brakes. They road forced the tires and did something to help alignment and changed the brakes that all helped but the steering is so vintage. They keep telling me this is normal. Should I just unload this thing and buy a Ford 2020 Super Duty or does anyone have a way to save this truck and help me believe GM knows what they are doing. Thx for any advice

Anybody’s 2020 2500 steering feel loose driving on the freeway?