Hello,
I’d like to hear others opinions on this. So about 2 months ago I purchased a new 2020 Sierra 1500 with the 3.0 duramax. The day I got home, I gave it a wash and noticed issues instantly. I took pictures the same day with the dates on each picture to ensure that they were the day I took delivery.
Issues include:
1) all four doors are misaligned, the two front doors stick out past the body lines and I can see it terribly when looking out my mirrors. Rear door gaps go from large at the top, to hair thin at the bottom, almost looks like it may hit the cab it’s so close.
2).The front fender has a paint blemish within the paint, some kind of particles.
3) the driver side door and driver side rear door have weird paint marks and lines, almost as if it could have been repainted at the factory?
4) it was already in the shop for a transmission issue which may have been resolved.
5) It was in the shop once for not starting, went into engine power reduced mode and wouldn’t restart for an hour, then started and had check engine light on. Dealer couldn’t diagnose, and now a month later it did the same thing and left me in a parking lot in middle of the night, and now I’m afraid it just won’t start when I need it to be reliable.
all of these issues have been encountered within the past 2 months/3k miles. I already am speaking with a rep from GM with an open case (getting a response is terribly difficult), and the dealer basically said there is no way the doors can be fixed and if they tried to adjust it, then other issues would arise. I took it to the dealer I bought it from, they basically refused to do any body adjustments, and a local dealer tried to adjust and barely made a difference as well. So this is 2 repair attempts just on that part, I took it to a local body shop on my own and they gave me an opinion as well, they said they could attempt but no way it would get to how it should. 3 opinions, basically no resolution, but with lemon law I assume I would need a third attempt?
do I have the right to get a buyback with this kind of situation? It’s a $55,000 truck, it is a lease, but I don’t want to keep paying for a truck that makes me want to turn my head in disappointment every time I look at it. GMC is “built for quality” when I should of just stuck with the cheaper Silverado.