I have a 2017 Chevy 2500 HD Crewcab, and my radio also is a nightmare. The radio comes on at high volume everytime my GPS (Google Maps) gives directions or when I get a text or FB message. Its insane that we are having these issues. Also the bluetooth disconnects randomly and I have to stop the truck, turn it off and wait for it to connect again. Also the bluetooth sometime says its connected to my laptop, but it doesnt work and the screen freezes. Seriously, HATE this radio, it has brought me so much frustration to my life. Its absolute garbage.