carl james

I opened a case with Chevrolet Customer Care. I refused to take back to same dealership so I will work with a different one and see what happens. I appreciate all of the advice and it is cool to connect with other Chevy drivers!

I have a complete timeline of the events that occurred and I sent that to the GM of the dealership. He has yet to respond. It makes sense on the incompetency of the techs but as much as they charge for service, you would think that the service and diagnostics would be better. Good advice @64BAwagon - thanks!

I purchased a 2023 Silverado new in January (this year) and have had nothing but trouble since I purchased it. There was a dent in the door which took four attempts to repair correctly. That is dealership trying to cheap their way out of it but finally doing the correct thing. The throttle stumbles, which is weird, at low speed. There is a vibration at around 70 MPH. I returned to the dealer and they kept it two weeks and said they updated the software, this didnt do anything to correct it at all. The infotainment center pauses the xm for no reason at all - just stops playing. There is a weird google message on the screen every time I start the vehicle, instead of returning to the last screen. Its crazy because one of the main reasons I traded for this one was the screen and interior. Some crazy gremlins in this truck. I have had several Silverados - in fact I traded a 2019 in for this one. Has anyone else had this kind of experience?