bobaty21

I have a 2024 Silverado High country 3500 and it has the power tow mirror shake as well. Drivers side shakes violently when I hit cracks in the road and the passenger side made a popping noise one morning. After I took off driving, I realized the mirror was folded all the way to the way forward to the fender. I was able to "reset the mirror" to where it would fold normally again. but the plastic housing that surrounds the pivot housing has a large crack in it now. Took it to my local dealer here in Fairbanks, AK and they did a warranty claim, but Chevy denied it saying the shake is normal and the crack is wear and tear?? I have it on my security camera from the morning it broke and they still say they don't even want to see it. Asked about an appeal process and the GM Customer care line people were very rude and basically told me, we made our decision and you can just pay out of pocket. A $90K truck with 12K miles that's less than a year old and I just need to "pay out of pocket" like $3k plus for new side mirrors??? Needless to say, I am far from impressed with GM customer service and pretty angry I wasted $90K on a truck that the mirrors are falling off of. Does anyone have any other avenues to try to "Appeal" GMs decision?