I only have ~800 miles on my Duramax AT4, but so far I am very impressed. The powertrain feels light years ahead of the 2019 8 speed 5.3L AT4 that I traded in.
No disrespect to 5.3L 8 speed owners, as I have owned 3 of that powertrain combo myself, but there really is no comparison for MY tastes. My last 8 speed (2019 AT4) was the best of the 3 I have owned... I really believe GM fixed a lot of issues with the changes they made to the 8 speed for the T1 platform, but it just was never truly smooth. The 10 speed Duramax combination on the other hand is smooth a silk.
Only complaint: The Duramax seems to take much longer than the gas v8's to warm up. Gas mileage won't be great with the Duramax (in my limited experience) until it is fully up to operating temp. If a high percentage of my driving was short trips of say less than ~5 miles one way, I would probably prefer the gas.
The sound of the engine is great, nice and quiet, but you definitely know its a Diesel. Fuel mileage has been wonderful compared to my 2019 5.3L AT4. I listed some of my fuel economy numbers below, if interested.
2020 Duramax AT4 (800 miles)
Best 25 - 33.3 mpg
Best 50 - 30.1 mpg
Best 400 - 25.1 mpg
LTD - 24.3 (a lot of idling early on without many miles to normalize - slowly creeping up)
2019 5.3L AT4 (5200 miles)
Best 25 - 24.5 mpg
Best 50 - 21.2 mpg
Best 400 - (didn't get a picture of this before I traded, but I believe it was in the low 19's)
LTD - 17.5 mpg
Both are literally the same exact truck down to the color, other than the powertrain of course. Same stock 18" wheels and factory duratracs.