Heavyiron66

Update: I called GM directly and opened a case with them after my truck had been in the shop for two weeks. As it turns out, GM sent an HMI module for a '15 which is why it wouldn't program. They spent the entire two weeks trying to program the wrong module. Literally the day after I called GM, an "impossible to get" '16 module showed up at the dealership (they said it was on backorder until further notice). They installed it that day and it has been fine since. Hopefully this one fixes it for good.

What ended up happening with your situation? Just curious as to what I should expect.

It has been over a week that my truck has been in the shop and they haven't been able to fix the screen yet. My truck has been at the Chevy garage literally half the time I have owned it. Hopefully I'll have some good news to report soon, but as of this morning, they were waiting on GM engineering to call again. At least they gave me a rental this time, but it's still not my truck...

Hi all, I just joined this forum and I wanted to chime in. I purchased a 2016 Silverado about 2 weeks ago and it's already in the shop for the infotainment screen not working. It just went blank one day and the steering wheel controls will control the radio for a while, but after a few minutes of driving, hopefully I've picked a good station because it won't change until I shut the truck off and start it again. The dealership tried changing the wire from the HMI module and the module itself, but those didn't do it. So, I get to wait until next week when they'll (hopefully) hear back from GM on what to do. If anyone has any updates on anything similar, please let me know. Thanks!