On the interstate I keep my speed locked in at 70mph to save gas and to keep the state troopers in check. The other day a friend of mine needed a ride to pick up his vehicle as they were closing soon. I got on the interstate and pushed it up to 80mph. The whole truck was shaking very bad. I slowed down until the shaking stopped. (70mph) I gradually increased speed. When I reached around 76mph the shaking started. My brand new truck had almost 6000 at the time. Being really pissed, I dropped off my friend and went home and got on my computer and googled shaking 2017 chevy silverado. I found this site and saw where many others were having the same problem. I took my truck to my dealer the next day. A technician spoke with me. He stated he new what was wrong. He said the steering gear bushings needed replacing with the updated ones. They gave me a loaner car and went home. I kept thinking how would a steering gear cause the truck to shake that bad. It seemed like the drive shaft would have been bad. A few days later they called and said the truck was ready. I got on the interstate and took it up to 100mph. NO SHAKE!! It was fixed. Not sure if there is a service bulletin out. It was in warranty and didn't cost anything. On my invoice there was a spot called STEERING. Under that it stated "DIAGNOSE, STEERING BUSHINGS ARE NOT THE UPDATED BUSHINGS, REPLACED STEERING GEAR BUSHINGS AS PER SI AND TEST DROVE". It no longer shakes. I hope I have helped someone out. As a side note, when I first got there to drop off the truck, I saw my ASSIGNED REP out smoking. I went out and smoked with him. I started a casual conversation. I asked him if he ever had angry people to deal with. He said once there was a guy that showed up to pick his truck up. The customer started arguing with him. The bill was over $600.00. He said he wasn't going to pay over $300.00. The rep said he reviewed the bill and saw where he made a $50.00 mistake. He fixed that mistake. He then (somehow) juggled the numbers around and got the bill under $300.00. Sounds weird, but this is what he told me and I believe it. We all know about car dealers. Another time, when I took my truck in for its first oil change at 5000 miles, I pulled in and the person that greeted me put some kind of clamps on my tires. I asked my service rep what those were. He stated it would tell them if the truck was in alignment. He then printed off some paperwork and said the front end was out of alignment and was going to cost $139.00. I asked the technician about that. He said there was to be no charge because it was in warranty. After all this BS, I went home. I then started receiving e-mails from the "Customer Experience Manager" wanting me to give the rep all 10's as a score so the rep wouldn't get in trouble. I didn't respond. Then I got e-mails from GM in Detroit wanting to know my "overall experience". I decided I better give her all 10's and recommend my dealer. I'm sure my comments will be stored in the database. Don't want them to sabotage my truck on the next visit. Tied of my rant yet? OK, one final item. The transmission had to be replace just over 4000 miles. The truck looks good. Looks can be deceiving.
