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Hackney

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  1. Hackney
    Update. I opened a case with GM, per my dealers instruction. They wanted to replace the camera module but GM would not give them the go ahead. I filed the case a week ago and a lady called me today, she basically just apologized and told me they still don’t know how to fix it. I told her that was not acceptable to me as I’ve been told the same story since February. She was basically just like, “I’m really sorry, sir but I don’t know what to tell you.” beyond frustrated at this point.
  2. Hackney
    My dealer has replicated it both times they have had it. I just got off the phone with them and they recommended that I open a case with GM
  3. Hackney
    I have a 2019 RST and I have had issues with the backup camera flickering since about December of 2019. In February I had it in for an oil change and asked them to fix the camera while it was in. They said GM has recognized the issue but has not issued a fix for the issue yet. At the start of July I called back and asked if they could fix it yet. They said yes. They replaced the camera but it did not fix the issue. They reached back out to GM for help. GM once again stated that they have recognized the issue but do not have a fix!? Anyone else run in to this? Any suggestions?
  4. Hackney
    Anyone been able to get the “flickering” back up camera fixed? My dealer replaced my back up camera and it did not fix the issue. They started a tac case but GM has not responded.
  5. Hackney
    Purchase was from Labor Day weekend. 2019 Silverado RST, 4wd, 5.3, convenience 1 package. MSRP was $46,975 I paid $33,352 before TTL fees. (Discount is from rebates and additional negotiated off price. No trade in involved) Dealer made me finance for 3 months and then I can pay the loan off. That was 29% off MSRP Jake Sweeney Chevrolet in Cincinnati, Oh.
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