In the same boat here. I have a 2019 Trail Boss like EagleRising and have the same issues as they. I never know what my infotainment center is going to do. Sometimes locks up, unable to change stations. Other times sound but no screen. Sometimes nothing at all. There have been several times when the radio would not go off when I got out of the truck. Walked away wondering if the battery would be dead when I returned. Trips to the dealer only resulted in being told it needed an update. Problem keeps coming back. WORST system I have ever encountered.