Tri11

5.3L EcoTec3 V8 W/o DFM

Located in WI, our lemon law states 30 days in the first year, among a few other elements. Got $25,000 for my trade in, which was a very good deal. Also received about $4,000 in incentives/discounts. I’m hoping Chevrolet either replaces the truck, or buys it back minus what I financed. It’s ridiculous to be without a vehicle 3 days after purchasing it, brand new.

Not sure how to find the build date, the truck is at the service center & can’t check the door sticker.

2021 Silverado 1500 LTZ Z71 •Delivered on 08/02/2021 •Engine Failure on 08/05/2021 •Zero Mods •136 Miles I was in a restaurant drive-thru when my truck started rumbling/shaking. The entire truck was vibrating. I pulled forward to wait for the food and it had a really hard time going forward, the speedometer and RPM gauge didn’t move. I got out and heard a ticking/clanking noise under the front end. I shut off the truck and tried to start it back up. It wouldn’t start, but the truck was on. It was trying to crank to turn over but just kept fluttering. I turned the auto-stop feature off, tried turning it on via the myChevrolet app and key fob multiple times. The truck was on, Apple CarPlay and radio were working fine. It just wouldn’t turn over. After about 15 minutes of trying different things, the engine light came on. I called a tow service and had it taken to the closest GM dealership. Waited around all day today to hear from the dealership and got the call around dinner time. He isn’t sure what’s all wrong, but said “it’s definitely a significant issue, going to require engine tear down.” I called the salesperson who sold the truck to me, as well as the new vehicle manager. I also gave GM a call and got a case number. The call center worker said they were upgrading my case to “expedited” — being forwarded to a senior advisor who would be contacting me within 2 business days. I have videos of the entire engine failure process, from the rumbling, to clanking, to the failure to start. I began recording to show the service team, as I planned on bringing it in, and ended up catching all of the issues as they unfolded. I am able to share the photos and videos if needed. I’m not sure what my options are. I do not feel comfortable with a truck, with less than 150 miles on it, having engine failure. I’m glad it failed at zero MPH, instead of 70 MPH with my kids in the backseat. If this were your truck, what would you do?