I pay for the unlimited data plan along with the lower tier on star plan on my truck as I use the mobile hotspot feature for work, as well as google maps. Couple weeks back I noticed I didn’t have a connection. Called on star off my phone and did some trouble shooting with them. After failed attempts at resetting it, they recommended I take it to my local dealer.
I have done my own due diligence and discovered it’s a somewhat common issue with the on star “F module.”
Does anyone know of a way to repair/ reboot the module? Dealer said it was back ordered, but I really need the 2 features I named above to work asap. Hell, if someone could link me to a site where I could purchase the module I’ll change it myself. Any help/info is appreciated!
Pictured in post is the screen I get for google maps, and the on star button with no indicator light showing