Thanks for the reply. I’m not the original poster but was having the exact same issues with the exact same truck. I had the battery checked and was told it was fine. Just for anyone else experiencing this, I THINK I fixed it. I was hesitant to do a complete factory reset. But it was that or a constant rebooting system, that sometimes played music with no control to volume, station, etc….
With the constant reboots it took me about 20 minutes to get to the screen fast enough and hit the correct buttons. I didn’t think I had managed to do it because the entire system turned off and the screen was completely black for about 5 minutes. Eventually, it came back. The GPS still had a red “cancel” circle over it but the next time I started the truck it worked also.
A friend and I also tried pulling what we thought were the stereo fuse(s) but it never turned off. It was getting power but we were trying to check. I don’t know if this did nothing or not.
good luck.