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triplexbullies

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About triplexbullies

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  1. 2017 Rear Spring Racket

    After 6 days without a call back after she said she'd call me back in 30 minutes, I let the dealership know. The dealership emailed me within 3 hours and says he was able to get in touch with Mary (who had vanished for the past 6 days from me) and it was now time for me to come in and pick out a new truck. He said the deal was MSRP for MSRP.... MINUS MILEAGE... I said, oh no no no no.. I went back to my BBB case and updated it, as well as took a screen shot of their confirmation that the offer was MSRP for MSRP WITHOUT any usage or mileage modification. That IS the Georgia Lemon Law. So either GM is trying to pull a fast one and make me pay $3000 for something that, by law, is supposed to be free, or Mary just doesn't know what she's talking about. Yesterday morning, the day after I updated the BBB case, 7 days after the commitment for a call back in 30 minutes, while I am sitting in my daughter's Chorus program, chaperoning 6th graders, GM rings me. While there are many situations I would have left for this call, this wasn't one of them. Two missed calls from them as well as the BBB. When I get a moment at lunch I call GM back. First call was a little over 15 minutes on my call timer. 5 minutes of here and there transfers followed by 10 minutes of hold that was ended by getting hung up on. I called back and said don't bother with Mary. Get me Mary's boss. I don't want Mary to call me back. Get her boss. Today I let the dealership know more of what was going on. Made sure they had seen the BBB feedback. And also made sure they would tell Mary not to call me, that I'd be waiting on a call from her boss. I thought this stuff was over once I accepted the offer from GM to replace my truck under GA Lemon Law.
  2. 2017 Rear Spring Racket

    I got hung up on for my first call to GM this morning. Second one the lady said, "I'll make sure you get called back." I said how are you going to make sure? You're going to note a file, send an email...?? That's not making sure of anything. Don't say you're going to make sure, say you're going to send a message.
  3. 2017 Rear Spring Racket

    Still waiting. Apparently GM didn't communicate anything to the dealership about my post POS purchased fender well liners. I was under the expectation from the BBB that GM was covering replacing them on the new truck, since they were dealer installed factory accessories. GM called me twice last week. I missed the first one and the second one I asked her to call me back in 30 minutes. She said she would and now it's been 4 days. I guess it's what I've come to expect from GM. I think I've said it some here, but I'll reiterate. I've been a GM guy my whole life. A NEW Silverado has been a dream. I finally got a brand new Silverado... This experience with GM has made me not even like the way my Silverado looks any more. Now we'll see what happens with these fender well liners. I bought this dream Silverado with full expectation that I'd keep it until the wheels feel off. I get it with leveling kit and tires that I have no receipts for, but this is dealer installed GM accessories. I bought them with full expectation I'd be keeping the truck. It never crossed my mind that I'd be lemoning it. I guess the moral of the story is don't touch ANYTHING. So depending on how they finish this... I may trade the brand new 2018 for a Dodge.... or I may keep it, this time with hope that it will have the same issue as the 2017 and I'll stick it back to GM again for repeatedly crushing my dreams. I've been a committed fan... It feels like GM breaking commitment after commitment... even calling me back in 30 minutes is just making me ill over these fools.
  4. 2017 Rear Spring Racket

    Confirmed yesterday that I definitely don't have to pay for the replacement.
  5. 2017 Rear Spring Racket

    I have talked to two lawyers. One of the big named Atlanta ones who is actually responding to me now. Alex Simanovksy in my free evaluation said I don't have a lemon case but did have a breach of warranty case. He finally responded to an email that I sent him yesterday where I said GM agreed to replace/repurchase but wasn't going to pay me for my leveling kit and stuff. He said he doubted he could get me much more than the replacement. Another lawyer friend who hasn't done much with lemon agreed that I was probably in the best situation. I read up a little more in to the details of the law and it almost looks like I have to PAY the $3300 in usage in order for them to replace it. I will definitely not do that. You're right though. I can get a better equipped Ram for $30,300 than this thing... but I did confirm that if I get it replaced and the new one starts squeaking I can lemon that one too.
  6. 2017 Rear Spring Racket

    They don't want to compensate me for incentives.. They don't want to compensate me for the leveling kit I put on it that I can't take off - I don't have the old hardware... I may have enough of it to put it back together and limp b ack in to the dealership. The rep from the BBB says that the arbiter would likely agree with that. Cash repurchase would give me back $30,350 after subtracting for mileage when I first had it serviced. My truck MSPR was 37k and I paid 32500 after the rebates, including $1000 trade allowance on top of that. The same truck is now selling for 28 advertised price, which would end up being about 30k. So they want to replace msrp for msrp... which msrp is pretty much always an irrelevant price. I don't know that there is anything I can do about that.
  7. Rear leaf springs noise

    They don't want to compensate me for incentives.. They don't want to compensate me for the leveling kit I put on it that I can't take off - I don't have the old hardware... I may have enough of it to put it back together and limp b ack in to the dealership. The rep from the BBB says that the arbiter would likely agree with that. Cash repurchase would give me back $30,350 after subtracting for mileage when I first had it serviced. My truck MSPR was 37k and I paid 32500 after the rebates, including $1000 trade allowance on top of that. The same truck is now selling for 28 advertised price, which would end up being about 30k. So they want to replace msrp for msrp... which msrp is pretty much always an irrelevant price. I don't know that there is anything I can do about that.
  8. It's about to get repurchased for another issue.. I'll just quit looking.
  9. Quit looking???? If I think it's ok??? I said "I have some concerns." And you take it as I think it's ok? 'preciate it.
  10. What's up with the transmission? I've had some concerns with my transimission and the V4 but it's hard to say whether or not they are working as designed or not.
  11. I've been a die hard GM my whole life. I finally bought what I had always seen to be the best truck. I had bought used GM trucks prior to this, but finally bought my first NEW Silverado... The 2017. Overall, the truck itself has been good. Dealing with GM over what is really a small suspension issue has completely soured me. I, now, don't really like the way they look. It's bad.. I am really confused as to how the small issue has made me dislike the truck as a whole when I haven't had any other real complaints. GM has failed to respond to me or the BBB in their allotted time after a final repair attempt failed and the BBB is scheduling the arbitration right now.
  12. Rear leaf springs noise

    GM failed to respond to the BBB in their allotted time after the BBB gave them my repurchase request. We'll see where this goes next.
  13. 2017 Rear Spring Racket

    GM failed to respond to the BBB in their allotted time after the BBB gave them my repurchase request. We'll see where this goes next.
  14. Rear leaf springs noise

    Finally got a response from the BBB. She has sent GM the video of it still squeaking and they have until today to respond to them. If they don't respond today arbitration it is.
  15. Rear leaf springs noise

    We haven't talked money yet. GM does seem to be dragging their feet for this repurchase claim as opposed to the final repair notice. My sales document totals like $36,500 while the MSRP was about 40. I will be counting on them taking depreciation from that number. If I am not happy with whatever their best offer to me is, I'll get in touch with another lawyer. Thanks for the advice.
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