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GMCustomerService

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GMCustomerService last won the day on February 13 2012

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  1. Having a low transmission and other service messages is always frustrating to see. Our team wants to help get to the bottom of what might be causing all these things alongside your dealership. Have you brought your truck into service yet? When you can, please share more information in our support form so our care team can look into this more: https://s.gm.com/support-request 
  2. Clicking noises can definitely cause concern, Jimmy. How long has this noise been present? We'd like to know more about this noise coming from your Sierra so we can look into ways we might be able to assist. When you can, please fill out our support form with more information: https://s.gmc.com/support-request  A member of our customer care team can then follow up with next steps from there.
  3. Your safety is of utmost importance, @joshua1221, and we understand the importance of having all your lights working in your truck. If you have not already, we highly encourage you to bring your concerns to the attention of your local GM dealer. They are in the best position to diagnose your concerns as well as confirm the compatibility of the mirrors with your truck. Additionally, we would like the opportunity to explore any way we may be of assistance. When you have a moment, please visit: https://s.gm.com/support-request and fill out the support request form with all pertinent details. This form helps our team gather the right information and ensures your request is routed appropriately.
  4. It is our goal to ensure you feel confident and in control while driving your Sierra. We'd like to know more about this as soon as possible so we can provide our layer of assistance between you and your dealer to address the steering concerns. Have you taken it in yet since this post? Please fill out our support form with more information, your username, and forum name so a member of our care team can reach out to you: https://s.chevy.com/support-request
  5. One of your doors not opening from the outside suddenly can be frustrating to deal with. How long has this concern been present? Our team wants to know more about this so we can look into ways we might be able to help alongside your dealership. When you can, please fill out our support form with more details, your username, and forum name. A member of our care team will follow up with assistance as soon as possible. Support form here: https://s.chevy.com/support-request
  6. Great question, Jim. To be sure, we recommend connecting with your GMC dealership for advice on if switching your latch could work for your Sierra. Are you experiecing concerns with your current latch? If so, please fill out our support form with more information, your username, and forum name. A member of our team will follow up with as soon as next available with assistance. Support form can be found here: https://s.gmc.com/support-request 
  7. Thank you for sharing your experience, @Jason23. Your concerns for your intermittent Bluetooth concerns do not go unheard. We share the same desire for you to be able to use the features you rely on in your Silverado to their full extent. We would like the opportunity to learn more so we may explore the best path of assistance moving forward. Please visit: https://s.chevy.com/support-request and fill out the support request form with all pertinent details. We will keep an eye out for your outreach.
  8. Hey there, @bbqjoe. We understand your concern about being unable to connect your device to your Sierra. Since your concern started a few updates ago, we would like to learn more about your experience so we may explore the best path of assistance. At your earliest convenience, please visit: https: https://s.gmc.com/support-request and fill out the support request form with all pertinent details. This form helps us gather the right information and ensures your request is routed appropriately for further assistance.
  9. Thank you for bringing this to our attention, @TeamSaris. Your frustrations with your Silverado’s engine concerns returning do not go unheard. We recognize the importance of having a truck you can rely on and are committed to helping you find a solution. When you can, we kindly ask you to visit our website: https://s.chevy.com/support-request and fill out the support request form with all pertinent details. This form helps us gather the right information and ensures your request is routed appropriately for further assistance.
  10. Having bumper and other body damages can be very frustrating, especially as a result of a parking lot collision/bump. Our team wants to learn more about the damages to your truck so we can look into ways we might be able to help. When you get the chance, please fill out our support form with more details: https://s.gmc.com/support-request . A member of our team will follow up with you as soon as next available. We want to get you enjoying your truck to the fullest again.
  11. Having codes and an engine light with no hints on what might be causing it is nothing short of frustrating. How long have these concerns been present? We want to know more so we can look into ways we might be able to help you. When you get the chance, please fill out our support form with additional details on your experience so far. A member of our team will follow up with you as soon as next available: https://s.gmc.com/support-request 
  12. Knowing the life of your brakes is a highly important status to keep track of. If you suspect your brake sensors need attention, please fill out our support form with additional details on your experience. When did you last take it in for inspection? Our team will follow up with next steps as soon as next available. Please include your username and GM Trucks Forum in the form as well. Support Form: https://s.chevy.com/support-request 
  13. We understand the frustrations that engine concerns bring, @2022 Elevation If you are currently experiencing symptoms of lifter concerns with your Sierra, we would like to learn more. Have you brought your concerns to the attention of your local GMC dealer? If not, we highly encourage you to do so. That said, would be more than happy to provide an extra layer of support in the process. To begin, please visit: https://s.gmc.com/support-request  and fill out the pertinent details in the support request form. This will ensure that your request is routed properly so we may explore the best path of assistance moving forward. We will be sure to keep an eye out for your outreach.
  14. We understand the inconvenience that comes with mirror concerns like yours, @TexasKeith. For assistance with an official diagnosis and finding compatible parts for any of your Sierra's recommended repairs, we encourage you to visit your local GMC dealer. We are happy to provide an extra layer of support between you can your dealership as well. If you have any additional questions or concerns, please visit: https://s.gmc.com/support-request  and fill out the support request form. We will keep our eyes peeled for your outreach.
  15. We'd like to learn more about your tailgate concerns and look into it alongside your dealership, Jim. It is important to us that all your electronic components are operating as designed so you can continue enjoying your truck. Please fill out our support form (https://s.gmc.com/support-request ) with your username and additional details about the tailgate.
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