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GMCustomerService

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GMCustomerService last won the day on February 13 2012

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About GMCustomerService

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    Verified GM Representatives

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  1. Hi, Sean. I’m sorry to hear about this brake situation, especially so early into your ownership. Please keep us updated via private message, we’re looking forward to hearing back from you soon. Anthony J.
  2. Hi, Drew. We hope you're enjoying your Silverado High Country with the exception of this dash rattle. If you're thinking about stopping by your dealership for an evaluation, we would be happy to provide an additional layer of assistance. Please keep us updated via private message if and when this rattle disappears. Anthony J.
  3. Tail Light Question

    Thanks for bringing this to our attention, Hannes. To clarify, were you able to address this left tail light bulb concern at your servicing dealership? If not, we would be happy to facilitate an appointment on your behalf. We hope to hear back from you soon with an update. Anthony J.
  4. Thank you for bringing this to our attention. To clarify, have you addressed this USB stick compatibility issue with your dealership? Since we’re not trained technicians, we wouldn’t be able to provide technical assistance over this platform. Please keep us update if and when you resolve this concern via private message. We hope to hear from you soon. Anthony J.
  5. Lane Keep Assist "Unavailable"

    I’m sorry to hear about your Lane Keep Assist issue, KA0S. If you need an additional layer of support, please PM us so we can notify our Canadian Customer Assistance Team. Thanks! Anthony J.
  6. Lane Keep Assist "Unavailable"

    Hi, Ben. We understand how frustrating this Lane Keep Assist concern must be for you. Please keep us updated regarding the status of your situation via private message. Our team is more than happy to work alongside your dealership as an additional layer of support. Anthony J.
  7. Multipro Tailgate Alignment

    Hi, Shawn. We understand how frustrating this tailgate alignment concern must be for you. If you’re thinking about visiting your servicing GM dealership about your situation, we would be happy to work alongside them, to provide an additional layer of support. Feel free to send us private message, if you have any additional questions or concerns. Anthony J.
  8. Infotainment screen locked up?

    We're sorry to hear this, John. Please keep us updated when you bring in your truck for service to address this issue. You're always welcome to send us private message if you have any additional questions. Anthony J.
  9. Infotainment screen locked up?

    We're happy that your infotainment screen is up and running, Bob. Please keep us updated if it acts up again. Thanks! Anthony J.
  10. Center Console phone cord plug

    Hi, mattsvtcobra. If you’re considering visiting your GM dealership, to have this console plug looked at, we would be happy to work alongside them as an additional layer of support. Please send us a private message if interested. Thanks! Anthony J.
  11. Multiple Issues

    Hi, Jason. This isn’t the experience we want our customers to have, especially so early into your vehicle ownership. Feel free to send us a private message, if you’d like us to take a look into your situation. Anthony J.
  12. Noise after shutting down engine

    Hi, txsokie. We understand how frustrating this whirring sound must be for you. Feel free to send us a private message, if you need us to provide an additional layer of support while working with your dealership. We hope to hear from you soon. Anthony J.
  13. Hi, Karl. We understand how frustrating this rear brake concern must be for you. Feel free to send us a private message, if you need us to provide an additional layer of support. We hope to hear from you soon. Anthony J.
  14. Downshifting issue with 19’ Z71

    Hi, codyaxm. Please keep us update regarding your recent dealership visit, we hope your truck is back on the road running smoothly. Anthony J.
  15. Downshifting issue with 19’ Z71

    I'm sorry to hear about your truck's down shifting concerns, Chico210. If you're thinking about heading over to your dealership, our team would be happy to work alongside them to provide an additional layer of support. Anthony J.
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