slednchick

I sent you a private message

A lawyer is not required. Just finishing up with mine with no lawyer.

Final repair notice is required when sending the certified letter to GM if you are going thru the BBB. The "final repair attempt" itself doesn't make a hill of beans on wether you win or loose the case but BBB will not go forward with the claim without this letter being sent.

Did your letter to GM specifically say "FINAL REPAIR NOTICE"? If not, send another one. The BBB won't process your case without it.

Have you started the Lemon process yet? If not why?

I was having this issue with the loaner Acadia that I am driving. Yep, still driving a loaner while GM drags their feet to replace my truck. Once i did the update to the infotainment system this stopped.

It is even more frustrating now that I have read the article because it becomes painfully honest just how long GM has known about this problem. Ugh! My brakes failed at 6500 miles on December 21st and I haven't had it back since. I refuse to put my family in this truck! I don't have any faith in the fix either. They claim it was caused by the recall but some had this issue prior to the recall being done. Also claiming that the app is the problem?? Some have had this issue without using the app!

Start sending emails to whomever will listen! Maybe if they get tired enough of listening to it they will do something! https://craft.co/general-motors/executives

PIT 5730 is for the 2020 the PIT 5728B is for 2019. Per my dealership

https://dealers.gmfinancial.com/contact-us/corporate-office.aspx

Do you have GM financial?

You don't need to hire a lemon law lawyer. In the book in the glove box it explains everything you need to do to pursue a lemon law case in your state. I will tell you it is long, frustrating, and more frustrating but hopefully worth it for you in the end. Most states require at least 30 days in the shop with 4 attempts to fix as well as a final repair attempt. Start by filing a case with the BBB. Send a certified letter to GM with: FINAL REPAIR NOTICE (This statement is very important!!) Date Name Address Phone Vin # detail every time it has been in for service, what has been done, and how long each time you have been without the truck. What you would like as an outcome (buy back or exchange for something else) Signature with Date again Keep copies of everything! Make a file and buckle up you're in for a long ride! I have spent hours and hours and hours on this. GM will assign a rep who will ask for your patience and act like he is on your side. I am currently in the final repair attempt stage ugh I feel like this is going to drag on FOREVER!

Yes, please let me know. GM told me for weeks that they were going to offer me a settlement... now that the "fix" is out they have changed their recommendation and I have not heard back at all.

GM has offered to buy your truck back?

Dealerships are only allowed to fix the issue per instructions from GM. GM has told them to replace master cylinders, bleed brakes, reprogrammed brake modules, and so on. None of these fixes worked and the brake failure reoccured. That is not the fault of the dealership and the liability surely doesn't sit with the dealership if they did exactly what they were told by the manufacturer would fix the problem.