Janet Smith

Hi! I hope that this feed is still being followed...for the past 7 years, I have been driving a 2010 Dodge Caliber. Absolutely loved this car. This is the car that I “discovered “ Sirius XM radio. Never had an issue. In the last 2 weeks, I traded the Dodge for a Fiat Easy 500X. It is a 2016. Immediately I noticed a huge change in the reception. I called Sirius and was told it was a “module issue”. I inquired how that would be if the AM/FM reception had no problems. The customer service representative told me that since “Sirius was an available option for vehicles, it was a separate module from the AM/FM module “. She advised that I take it back to the dealership which I did. They looked at me like I was insane when I explained Sirius’ reasoning. The dealership test drove the car over the next 2 days and said “ there are numerous dead zones in Albuquerque (NM) and in those zones are the only places the reception cut out”. I don’t believe that. I have a song fade in and out consistently while sitting at a stoplight. I have started listening to a song, it fades, and then the radio comes back in in the middle of another song with the title of the previous song still on the display. This sounds like what the majority of all of you are experiencing, right? What are everyone’s thoughts on the antenna of the Fiat being half the size of the Caliber? Does that even make sense if the reception is supposed to be “satellite”? My subscription is currently on hold because of a 3 month trial period with the Fiat. I am thinking of canceling the subscription once the trial is over tho.