Aalfawaz

Mine is a 2019 1500 SLT And I will check if it lit white that will help me understand whether something is wrong with the camera. The trailer app never asked me about a camera I even tried to set up a new one but that did not change anything.

George whenever I connect my trailer the truck detects it and it asks me to chose the profile and all. I tried to set my lights to ON instead of Auto. I also turned on the light inside the trailer but none of that worked. I am just thinking about returning it. Which is really unfortunate as it is such a great feature

George thank you for the insight that helps. So now I know that the 4 pin is adequate but might need an extra load to see if it detects it. I cannot think of anything I could add to my trailer to consume power. Any ideas?

Very sad

Same issue just got my camera yesterday and it is not working. Very frustrating. Please let us know if you have figured a way to solve this. the only thing I could think of my trailer has a 4 pin and I am using a 7 pin adapter. My guess would be that since it is an adapter there is not enough power to supply the camper like with an actually 7 pin. any ideas?

Guys I really need some help I have a 2019 Sierra SLT with the"Trailer View Camera" Package and I have the two Aux ports on top of the 7 pin connector. I purchased the camera today for my 6x12 however whenever I connect the camera it is blank on the screen. Furthermore, I followed the installation instruction closely (not to connect the camera when the truck is running) yet there is nothing simply black blank scree. Is there something I am missing? Also the instruction manual talks about doing a calibration in the trailer app but there is no such a thing. All I have is an icon for the camera in the camera app that has the side mirrors and the trailer camera option but whenever the trailer camera is selected whether with the side mirror or not it just shows blank. PLEASE HELP !! The only thing that I could think off that does not align with the manual is the 7 way connector. My trailer only has 4 pin and I am using and adapter to plug into the 7 way on my truck.