Head South

2020 2500 HD...I had some trouble getting the key into the ignition switch but went in fine after applying some extra effort. Since then, the door chimes when open when the key is out of the ignition. Also, when I lock the doors with the switch on the arm rest, the driver door locks but then unlocks. (I can lock everything fine with the fob) The message on the little screen displays the "Engine Hours"...kinda weird. I'm guessing something happened to the ignition switch and it thinks the key is still in there. I unplugged the batteries for 20 minutes, no change. There are a number of videos on YouTube but nothing I can find that address this specific issue. Ideas appreciated, thank you.