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David Gardiner

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  1. I have a 2017 Chevy Silverado Crew Cab. This is a great truck but the MYLink 8" infotainment system is garbage ! Apparently GM has been fully aware of the numerous problems with this system since 2014 and will do absolutely nothing to correct it. Because my warranty has expired this is now an out of pocket expense to have it corrected. I see on several web forums that even though you can have it corrected the fix is short lived and you are back to having issues with this system. I pay for Sirius Radio that I can not longer use and if so, It is sporadic. This is what is happening with my system......when I go out in the morning and start my truck the system is locked on 87.9 FM. What is strange about this is I never listen to FM because I pay for Sirius radio. The pre-set Sirius stations are visible at the bottom so I can select the station. I then go in an correct the time / date settings and everything is good till I shut off the truck. When this is done the system reverts back to 87.9 FM and none of the functions work (volume, station change, etc.) I cannot get it to go back to Sirius Radio till the following day because the truck will have been sitting for hours ?? When the system works ..it works fine but when it doesn't... nothing works and this is every day !!! I have tried every "quick fix" available on YouTube and they work for about 1/2 day and then I am back to having the same issues. I shouldn't have to pay hundreds of dollars to fix something ( and possibly still have issues later on) that GM has been fully aware of since 2014 and read on web forums that customers are still having issue with their Chevrolet MyLink systems on 2020 trucks ????? What does it take to get this huge problem corrected ??
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