Weirbt

Wide open, Looking for a F-350. If GMC treats me this way now how are they going to treat me once they have my money?

I just got off the phone with the GM Executive Escalation team who now informs me that once released for transport it is out of their hands and I need to speak to the dealership. Having now done both, I informed each that I will be getting louder on social media and forums to insure all potential order placers that trucks are NOT being delivered and no one is taking responsibility.

I just got off the phone with the GM Executive Escalation team who now informs me that once released for transport it is out of their hands and I need to speak to the dealership. Having now done both, I informed each that I will be getting louder on social media and forums to insure all potential order placers that trucks are NOT being delivered and no one is taking responsibility.

Cross posted in Build Times thread but... I place the order for my Sierra 3500 at the end of August 2021 with a complete understanding of the restraints placed on the auto industry due to the lack of materials and settled in to wait for acceptance of this order. In mid-November I was notified by GM that my truck order was accepted with no constraints and was scheduled to be built. Notification was later received that the truck had been built November 18th with a VIN assigned. A follow-on notification informed me that my truck was in transit to the dealership with an anticipated delivery date of December 6th which never came to fruition. I even sold my existing truck based on this date. Now that I am vehicle less. This order has now been escalated to the "Executive Resolution Team I continue to receive many excuses for the delay of delivery with the truck’s status constantly changing to and in this order: 12/6 - Delivery ETA 12/8 – Ready to ship 12/13 - At up fitters getting the spray-in bed liners installed 12/16 - Sitting in Flint Michigan 12/17 - In QC inspection 12/21 – No ETA 1/3 - Delivery to dealership. yet it is still sitting in Flint Michigan! Although this had been escalated to the Executive Resolution team I am always told by GM "Your dealership will be in the best position to provide further insight. I would suggest reaching out to your dealership for further updates or information" Who happens to know as much as me. I wish they would just give an honest answer as this is unrepairable harm they are doing to GMC.

I place the order for my Sierra 3500 at the end of August 2021 with a complete understanding of the restraints placed on the auto industry due to the lack of materials and settled in to wait for acceptance of this order. In mid-November I was notified by GM that my truck order was accepted with no constraints and was scheduled to be built. Notification was later received that the truck had been built November 18th with a VIN assigned. A follow-on notification informed me that my truck was in transit to the dealership with an anticipated delivery date of December 6th which never came to fruition. I even sold my existing truck based on this date. Now that I am vehicle less. This order has now been escalated to the "Executive Resolution Team I continue to receive many excuses for the delay of delivery with the truck’s status constantly changing to and in this order: 12/6 - Delivery ETA 12/8 – Ready to ship 12/13 - At up fitters getting the spray-in bed liners installed 12/16 - Sitting in Flint Michigan 12/17 - In QC inspection 12/21 – No ETA 1/3 - Delivery to dealership. yet it is still sitting in Flint Michigan! Although this had been escalated to the Executive Resolution team I am always told by GM "Your dealership will be in the best position to provide further insight. I would suggest reaching out to your dealership for further updates or information" Who happens to know as much as me. I wish they would just give an honest answer as this is unrepairable harm they are doing to GMC.