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GMCustomerService

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Everything posted by GMCustomerService

  1. Our team is just an email away should you like assistance with your Suburban at any time.
  2. We know expensive repairs can be extremely upsetting. Although cost assistance is not guaranteed, we are happy to look into your situation and open a case on your behalf. We can be reached via email at [email protected], and we ask that you share your VIN, mileage, and dealership information. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  3. Our team would like to learn more about your concerns and connect with your dealership to determine the next steps. We can be reached via email at [email protected], and we ask that you provide your VIN, mileage, and dealerships name and address. We are looking out for this. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  4. We understand this is far from the ownership experience you would hope for. We are relieved to hear you are working with your GM dealership to address this stutter, though our team would like the opportunity to act as an extra layer of assistance. When you have a moment, please send us an email at [email protected] so we can help. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  5. We want you to love your vehicle, and our team would like to connect with your dealership to learn more about these concerns. So that we may do so, we ask that you email us at [email protected]. Please be sure to include "GM Forum" and your username in the subject line. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  6. Have you made your dealership aware of your Tahoe's noise? Our dealerships are our eyes and ears in the field, and are best equipped to take a look. We would like to assist, and ask that you email us at [email protected] with your VIN, we are looking out for that. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  7. Ernest, we want to assist in getting you into a dealership on your schedule. So that we can, we ask that you reach out to our team at [email protected] with your full VIN, along with your zip code and the name of the dealership you previously worked with. Please include your username and "GM forum" in the subject line so we can find this comment. We are keeping a close eye out for your email! By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  8. Have you connected with your GM dealer, Mitchell? If not, we would like to. Please email us at [email protected] with your full VIN, along with your zip code and we can take a look. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  9. We know this is quite an annoying problem to have, Scott. We would like the opportunity to learn more, will you please email us with your VIN? We can be reached at [email protected], and we ask that you include "GM Forums/Scott Beam" in the subject line. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  10. We want to help, and ask that you email us with further information so we can assist! We look forward to hearing back.
  11. Yours and your families safety is our highest priority, and this sounds like a scary situation. When you have a moment, we would like to learn more via email, at [email protected] so we can help. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  12. Have you made your GM dealer of your concern? If not, we are happy to help, and ask that you reach out via email at [email protected].
  13. We know how upsetting paint concerns can be. Although no outcome can be guaranteed, we are happy to learn more and get you into a service center. Please reach out to us via email at [email protected], and be sure to include your VIN in your email. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  14. We know this is an annoying problem to have, Ruth. We would like to learn more, and ask that you share your VIN via email so we can take a look. In your email to [email protected], please be sure to include your username in the subject line. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  15. We would like to learn more. Will you please share you VIN via email at [email protected]? By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  16. We would like the opportunity to learn more and assist. Have you made your GM dealerships aware of your concerns? If not, we are happy to connect you to one near you, and we ask that you reach out via email at [email protected] so we can.
  17. Have you made your dealership aware of your needed parts? If not, we are happy to connect you to someone who can help. Please email us at [email protected], or you can take a look at https://www.gmc.com/locate-gmc-dealer.
  18. Have you made the service center at your preferred dealership aware of these concerns? If not, we would love to help and get you into a dealer who can help. Please email us at [email protected] so we can learn more. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  19. We are here to help, Jacob. So we can learn more and connect you to a dealership who can assist, please email us at [email protected]. In your message, please be sure to include your VIN. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  20. Our dealerships work as our eyes and ears in the field, and are best equipped to repair GM vehicles. Our team would like to act as an extra layer of assistance regarding your oil consumption concerns, and ask that you email us with further details at [email protected] so we can help. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  21. We would like to learn more from your dealership regarding these concerns. Please email our team at [email protected] with your VIN along with your preferred dealerships name and address. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  22. We would like to get you into the dealership for assistance, Mike. We can be reached via email at [email protected], and ask that you reach out there with your VIN so we can take a look at your dealership's availability. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  23. We would like the opportunity to assist, James. Please email us at [email protected] with further detail, including your VIN, so we can take a look. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
  24. Your safety is our highest priority, and we want to document these concerns and provide updates on your part delay. We can be reached via email at [email protected], and we ask that you include your VIN, dealerships name and address, and your mileage. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
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