taf2179
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Thanks for posting the letter. I live in michigan also and since gm won't step up I will be calling that number on Monday.
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I dont want a new truck, I have to much money into this one. I want my truck fixed and I want to be compinsated for all the troubles I have had over the past two years. I didn't buy a new truck to go to the dealer every few weeks and get crappy rentals.
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Gm customer service is useless,I have been dealing with vibration on my 14 Sierra since new. I finally contacted the bbb and guess who calls the next day. After a couple weeks of back and forth the rep tells me yesterday there is nothing wrong with my truck and he has nothing to offer for the countless times at the dealership for the vibration and many other issues and I need to go toward with the bbb since I didn't like his answer. My truck is in the shop right now and the 16 sierra I'm driving is also a vibrator with wheels.
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I know how gm works I have worked for them for 16 years. That's why I want my truck fixed not a new one.
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I have 14k worth of dealer installed up grades on my truck so they need to fix it. Im not gonna lose my a** cause they cant figure out what the problem is.
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I just took my sierra in today to the dealer for the vibration problem,just got it back from dealer last week for the same problem plus a few other issues. I went for a ride with service manager and got about 3 blocks away from the dealership and he said ok thats good enough take it back to the dealership. My truck was built 7/13 so its an early build and you sure can tell after a five minute ride in it. Im gonna give the dealership one more chance to fix this vibrator with wheels then I will have to take this further.
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