GTPprix

You also have a 15.5 hardware wise In the vast amount of these we've done (going back to late 2012) I cant remember any vehicle giving anyone such a hard time as his and its done some REALLY weird stuff. It almost seems to be a power moding issue but its hard to pin down, couple that with aftermarket equipment, a salvage radio unit etc its really hard to tell EDIT: My first thought now knowing about the NavTV (news to me!) would be to remove that and see if the issue is resolved since it hijacks both busses to operate and generally thats a bad idea but aftermarket companies love to do it! Its also possible (but admittedly a long shot) that a bus revision mismatch from the cluster + NavTV (depending on which frames it uses for which operation) could be contributing.

May have a lead on that as well actually but please email so we can discuss ; thanks!

Given the cluster you used yes this likely would, please contact from the website and we can set that up.

Not weird, normal ;) If you want the Chevrolet startup logo etc (e.g. you have a Silverado) it will have the SUV icon as its all tied together.

So the small number of you experiencing this issue owe @Jchoi a big thank you We were able to confirm the work around to the GM bug does indeed work on the 2018 units (and likely the 2019 units) to my knowledge only one person with a late 2017 has this bug but I'm hoping it should work as well. Contact us from the site to schedule a patch application

Thats a very small part of it. For example we make some other small tweaks that fix some small quirks when used in a retrofit situation etc.

No. There is no tested proven solution currently but if one becomes available it will be posted here immediately.

Yeah this is definitely not the norm I promise hahaha

Thanks man and I appreciate your patience helping me try to make sure we cover all of the bases here; this certainly is a weird one as a regression to omit features is not something GM would pay a supplier for so its got to be a bug at this point lol

Was hoping to make an official post after there was a confirmed fix however very long story short there is a bug that seems to have been introduced into the late 2017 Firmware that carried into the branch used for the 2018-2019 units as well. Basically The clusters ignore ANY configuration for a rear park assist only even though they are configured as such; the bug even allows for the display of the park assist on/off state messages but not the actual sensor data. This would never have been an issue for GM as they never built any trucks that used these clusters in that time frame that DIDN'T have UD5 (Front and Rear Park Assist). I have spent a metric ton of time recently benching up a mockup to test this and indeed was able to see no matter what data frames were sent (or emulated) from a park assist unit the clusters would not display anything for rear park assist. Jchoi is testing a third revision of a work around that hopefully should work as we were able to display park assist information on his unit on the bench, I was even able to replicate this situation in my own 2018 Denali. Hopefully will have something to report here very soon, it should be noted since the discovery of this we have stopped taking any orders for 2018 trucks that have rear park assist only but again hope to reverse that the second we have good feedback.

So just wanted to update everyone on progress and some other pretty exciting developments: 1. We are currently closed for consumer communications and orders until the end of next week. Hopefully we will be reopening prior however long story short more than half our current booked workload got delivered in the span of about two days. In order to make sure everyones stuff gets out in the originally quoted time frame this is necessary; my apologies. If you have a current order in process (its been delivered etc) or a rework in process rest assured it will go out as soon as humanly possible. We do not taking closing lightly but we also try to stay under our quoted lead time, taking more would lead to delays that in our views would be unacceptable and we'd like to hope that if your parts were here you'd appreciate this Again I hope to be able to give the all clear to take more consumer orders before next Friday; cross your fingers! 2. This is a big one.... one that has been a long time in the making. We are proud to announce Odometer Lock removal services for nearly all Global A Instrument Clusters. What this means is if you didn't heed the numerous warnings, instructions, posts etc about not putting a un programmed cluster in your vehicle we are now able to recover these units to make use of them. THIS SERVICE DOES NOT REMOVE THE TAMPER/MISMATCH CODES/FLAGS FROM OTHER MODULES RESULTING FROM THE LOCK; it simply saves you from having to buy another instrument cluster. This will be an add on or separate ala carte' service to our current offerings which is currently TBD. Thank you all for the support!!

You’re most welcome! Phil will get you all fixed up I assure you; he’s awesome!

If you are seeing that menu at all the camera is enabled but not getting signal please contact us via our website for support as usual; this wont be a hard one to troubleshoot

You would need to contact him ;) @pgamboa

Correct you’ll need the harness from Pgamboa if you wish to utilize that feature. 10 second plug and play install

Contact us from our website and we will send you the fitment matrix and all details.

The HVAC is nothing compared to this You're talking "why not just buy a kia" kind of money LOL Stuff that we would do for say a 100+ vehicle fleet customer etc.

So I can't sugar coat this LOL The website database is screwed up and while it is completely functional for initial ordering and order status notifications (which is all it really did anyhow) past that it does not allow a login. This will be remedied with the new website that is launching hopefully soon however as long as you keep an eye on your email and understand that your order will process within the time period stated on the auto responder you're golden and its the same scenario. To address the comments above there is obviously stuff left on the table, the main issue is money for the exact reason @RACERX7775 stated; no one wants to pay for that. My cluster for example does have some extra menus that are not factory but nothing (interesting stuff but nothing earth shattering) that I feel anyone would pay for the considerable extra labor that goes into adding them so we dont offer them.

That was directed at racerx but same situation contact us Monday from the website and we can run through some tests first. 9 times out of 10 it’s something silly like park assist is turned off or something like that lol

Will get to it when we open Monday

It won’t show up until you get close to an obstacle.

Shoot us an email from the website right now (or as soon as you can) and i'll get it over to you the second I get it.

Give me a few let me see if I can get them to pull it for me, we aren't dropping till tomorrow but I don't want you to wait that long. The new website which I hope will be done relatively soon integrates all of this finally.

The system will update you when it ships the login works fine there is no information to show. As stated on the site we drop these in large batches with our logistics supplier, we don't have tracking numbers until we drop the next batch and pickup that paperwork; you'll have it before we get tracking information. Best bet (for lots more reasons than just us) is to sign up for UPS my choice.

Hey sorry man this kind of got lost in the static; YOU'RE MOST WELCOME!