al123

www.chevyshake.com

gentlemen, please consider visiting www.ChevyShake.com to take the next step. i have been wrestling with this for years and am tired with the bully behavior that oem's use to make their errors our problem! the head mechanic at our local chevy dealer told me off the record (he did not wish to loose his job) gm made the frames too stiff & that normal road noise and vibrations are being transmitted into the cab... with other consequences. i believe gm is aware of this & has been for some time. I also believe gm likely took action in the mid-cycle update to address the issue. but this leaves all owners with pre-update vehicles with an unsolvable problem that can contribute to other problems or issues. one great question is when did gm become aware this issue was not able to be solved in the field because the timing of that speaks to intent and damages... hope you find this helpful & insightful... it's time we stand together to stop the bully behavior. we love our family suburban - it's a great vehicle! & while developing new technology unintended things happen - like vibrations that are manageable & forgivable - what is degrading to the soul is the deception and bully behavior - this must and will stop - when we stand together against it... go to ChevyShake.com and share this with many, many others...:) blessing always!

gentlemen, please consider visiting www.ChevyShake.com to take the next step. i have been wrestling with this for years and am tired with the bully behavior that oem's use to make their errors our problem! the head mechanic at our local chevy dealer told me off the record (he did not wish to loose his job) gm made the frames too stiff & that normal road noise and vibrations are being transmitted into the cab... with other consequences. i believe gm is aware of this & has been for some time. I also believe gm likely took action in the mid-cycle update to address the issue. but this leaves all owners with pre-update vehicles with an unsolvable problem that can contribute to other problems or issues. one great question is when did gm become aware this issue was not able to be solved in the field because the timing of that speaks to intent and damages... hope you find this helpful & insightful... it's time we stand together to stop the bully behavior. we love our family suburban - it's a great vehicle! & while developing new technology unintended things happen - like vibrations that are manageable & forgivable - what is degrading to the soul is the deception and bully behavior - this must and will stop - when we stand together against it... go to ChevyShake.com and share this with many, many others...:) blessing always!

there is a standard for dealing with part of this issue, it's called a pico test that documents the vibration. different frequencies indicate different sources for vibration (tires, drivetrain, v8 to v4 transition, etc.... ) a good dealer will do the pico & communicate with gm for direction. you should ask about getting the pico results & having them explained to you.... hope this is helpful. will post more details later...

filing a complaint at nhtsa.gov is a good step to take - this will shed some light on the scope of the issue & possibly bring a better response for others as well. knowing your state's lemon laws is another good idea as certain guidelines must be followed to retain rights = proper notification, trying arbitration?, filing legal action... being polite to all involved goes a long way to maintaining respect & helping to ensure a good outcome for all... my 2015 suburban has been vibrating for some time. working with the local dealer has been interesting & hopefully will produce a good outcome to further the brand. our first (2004) suburban did not vibrate and had 168,000 miles when we found a new happy home for it. the tires were never road force balanced & we bought replacements (stor brand) from pep boys. not sure why our 2015 suburban is vibrating and hopefully a solution will be found - soon:) i believe gm will do the right thing for owners, eventually.