Hey guys, I'm needing a sanity check on an issue. In February 2021, a local, authorized BDS dealer installed a BDS 2.5" lift with BDS upper control arms and Fox coilovers (with DSC) on my 2020 Trail Boss. With this lift, they also put on Moto Metal Kraken 20x9 +0 with Mickey Thompson Baja Boss MT 35x12.50 R20. Eight months later (16k miles on lift) my front tires are shot. I'm very religious about tire rotation (every 5k-6k miles with dealer receipts as proof). The odd part is, there was no abnormal tire wear at first. It was only the last 3k-5k miles that my truck began feeling "different". I was hearing a random "pop" in the front end and upon closer inspection noticed an obvious positive camber. This is when I saw the tire wear. The installer's inspection revealed that both UCAs had loose nuts (one was actually missing)! They have fixed the suspension, but are insisting that I'm responsible for the cost of new tires.
Below is the timeline for this project:
Feb 2021 (< 10k miles on the truck) Installation of lift, tires, wheels, intake, exhaust, etc. Over $11k invested
March 2021 (1k miles after install) installer retorqued everything.
May 2021 (5k miles after initial retorque) another retorque and re-alignment. My steering wheel was off-center and the front end was "popping".
October 2021 (10k miles after last retorque, total of 16k miles on lift and tires) front end popping, positive camber and tire wear.
I'm intentionally not naming the shop until I get some feedback. But, they are insisting that they aren't at fault, saying "these things just happen". It seems obvious to me, but am I missing something? Shouldn't they be responsible for the cost of new front tires? Any feedback is greatly appreciated.