Your can send them all the pictures they need to fix this issue…everything is working like it should park lamps, signal, memory, heat,all power fold and unfold, puddle light. It’s not hard to repair as now we know what the issue is. Remove upper and lower glass, remove 4 screws for cover that houses cargo/reverse light, then cut the wire tire that secures mirror harness between the 2 mirrors, unwrap the tape and then you will see the butt connector with blue wires. Cut it out and use your multimeter and go to pin 1 on connector with one lead and find your marker light wire checking for continuity join that wire to the end that goes to marker light( you will see it going to marker light) then join the other wire together. The other wire is pin 4 then it all should work like it should Sent from my iPhone using Tapatalk