Kim K

Received my notice this week. Called the dealership. Nope, they can't do anything, as I am over the mileage. They gave me GM customer service. Called them. They escalated to a supervisor. Supervisor called yesterday. GM will no repair. Even though, I have voiced my concerns at each maintenance I did at two different dealerships (I just was told everything looks fine, and no recalls). GM now says, because I didn't explicitly have the vehicle in for an evaluation of the issue, they won't even look at helping me. That if they made the exception for one person, then they would have to make more exceptions. I guess it takes the death, or serious injuries for them to relent and repair? I am in Ontario, Canada. As it is, I have been using a private garage lately, as both dealerships were more concerned with upsale, vs repair of the vehicle. I will take it to him, to see the price of repair. Does anyone else in Ontario, have any other direction I can proceed to push for this repair to be covered?

I already talked to our dealership (I have been complaining about this since 2015). Kept getting brushed off, that there is no recalls. Now, I am over the mileage, and dealership says "sorry".....I have escalated to GM customer service. Fingers crossed that they will do something....especially since I have been questioning the brakes for so long. And......we have had one tiny fender bender, because the truck didn't stop, when backing into a parking spot.....and the big one.....hubby was driving through a round a bout, and tried to stop for oncoming traffic and couldn't. Frigg